Customer Ratings & Reviews

The Technican was knowledgeable, neat with his work and he completed the setup task very quickly.

Technician was very knowledgeable and explained the new setup. I am very pleased with the Geek squads service

The setup was easy and stress free. They hooked my devices up for me after assembling everything for me. Made sure I could understand my remote. Great customer experience.

Beyond expectations. As a former service manager I could only wish to have more people like this gentlemen. He exuded confidence from arrival through to wrap up. I observed every move he made, watched how he worked around issues, observed his determination and perseverance as he hit snags in the process. End result, I've never been happier with my home surround sound system and I owe it all to your technician. This gentlemen is a keeper, don't let him slip by you, if he does let me know where I can contact him. There aren't many of his makeup left! BTW, there are two service tickets, all involving setting up my system. All that I have said here carries over to the other service ticket.

Fantastic service. Technician set up the TV, removed the old one and answered all of my questions.

You did a great job setting up my new TV. Geek Squad had been here several times to get my old TV working right and finally suggested a new one. Thanks, I love it. You have made an old (86) lady very happy!!

Very nice young men to setup this TV. All though they had a lot of knowledge they had some issues like how to setup the TV on its stand. Quick to point out that some things I still needed to use would not be possible. As this was their last call of the day they seemed to be more interested on getting home. This call was put on them at the last minute by someone else. No instructions about how to use this product that might have been needed.

great tech that came to the house to install our new tv - take out the old tv and connect up our soundbar! have never had such a knowledgeable young man, that was so patient and very courteous. I appreciate all his help and patience with us! thank you!

Expert, profesional service from Geek Squad tech. TV was quickly and properly installed.

Very professional installer and on time! Well worth price. It would have taken me all day to do set up. Got right to work and got TV set up with other components in a timely manner.

They accomplished in minutes what would take me days. When installed, they repeatedly did “show and tell” so we were confident of the operation. I would suggest they have a few common parts such as cables for sale on the truck.

The technician did a thoroughly professional job setting up our new tv and DVD player, and they work great. He instructed us on how to use both. We were very impressed by his competence and pleasant demeanor.

The Geek Squad were on time, clear in explaining features of our new TV and were very courteous. They removed our old Projection Tv and they left everything clean and neat. I would recommend their service. It was a bit pricey but worth it.

This was the first time we had the geek squad install (it will not be the last) these 2 guys were great. You should put away the books and guesswork on the setup and have these guys do it for you. Can not say enough good about them

The TV (77 inch Sony OLED) was too large and heavy for me to un-box and set up by myself, so I appreciate the help from Geek Squad. The technician was very knowledgeable and careful, and the set up went smoothly.

They installed my tv to my entertainment center they also did a great job on the installation that day . Thanks for everything from the geek squad.

Geek squad sent a subcontractor that just installed tv and could not get it working correctly. Had to have a real Geek squad member come back out and did a excellent job setting up Tv and explained how to use TV.

The Geek Squad set up our new TV and Soundbar. The were pleasant, knowledgeable and explained the operation of both in detail. Spoke to us and asked if we understood in a pleasant way.

65" SAMSUNG 4K Tizen Crystal UJD cu7000 Picture is Good, and an Excellent price. However: ALL TV Sets Should Have at least 4 HDMI Slots, because You Will Need Them.

Ramon did a great job installing my new Sony 4K 49-inch TV and soundbar!! Very friendly and knowledgeable!! Answered all our questions and showed us how to use all the features. Cleaned up all the packaging!!