Customer Ratings & Reviews

Travis from Geek Squad provided outstanding customer service! Very knowledgeable and thorough. Highly recommend Travis from Baxter, MN store!

The installers were courteous, prompt, and expert at their job. The first TV they brought was defective, but they took it back and replaced with a new one the same days. Couldn't be happier with the result, and at a reasonable price!

The agents delivered my TV and connected all my external inputs. However, they seemed rushed and didn’t explain a lot. Also, I had purchased new HDMI cords and they just dropped the small plastic covers on the floor. I have a dog. I was not pleased that they were so careless.

Great installation. Great instructions from the Geek Squad. Set is a great upgrade from our old Vizio.

Technician arrived punctually and diagnosed several minor problems which resolved our difficulties in less than twenty minutes. Was very impressed with his professionalism.

The 2 agents went far above and beyond . They were courteous, safe, and extremely thorough. They ended up saving me money and solving my problems. Will absolutely use them in the future!!

They arrived on time. Polite and friendly. Took time to listen to my questions . Set my TV really fast.

We received 5 star service from the Tech from Tyler delivering the TV and setup to our 2nd home in Hawkins Texas..i was very surprised to hese we were first on the list and set up was very professionally done..5 STAR!!!

The two men set up the entire system for me. They taught me the popular features. They were Very helpful.

They came on time and did a great job. They mounted my 65 inch TV over a fireplace and it looks great. Only complaint is that the service is a little expensive. I think if they would drop the price from 250 to 200 or 175 they would get more customers.

The Geek Squad installed our new TV - a blessing for this elderly, tech challenged couple.

They came and brought the tv, hooked it up to everything for us, and showed us how to use it and all the fun stuff that we have found! We LOVE going to You Tube and listen to our favorite music on the new tv!

Agents set up my tv as and programed the settings for he TV to work they were very smart

The tech did a great job setting up my tv and watching him made me glad I hadn’t tried to do it myself

Old girls who have LOST their BEST MEN, BUTLERS and SUPER TECH SUPPORT and have NO ONE TO ASK for help ABSOLUTELY NEED KNOWLEDGEABLE and FRIENDLY PEOPLE to GET THINGS RESOLVED. ADAM and SAL ARE FABULOUSLY ABLE AND WILLING…….There are STILL CONNECTION PROBLEMS DESPITE the SET UP so They are coming back and sending the Home Team in to see what I need. I am grateful they are available. It’s a good service which I need!!! THANK YOU guys you’re great. I really appreciate your wonderful help! Sal and Adam are a GREAT TEAM !!!

An entire new system - fully set up - all elements working perfectly - a detailed introduction to all the features - courteous - full clean up once finished...!!! Could not have been more pleased

the agents did a great job of mounting and connecting TV to all of my devices.

the agents mounted and set up my equipment and were very helpful on how to use them.

Skilled setup of beautiful new tv. Geek Squad team worked quickly and efficiently to make my tv operational. They were polite and knowledgeable. Would definitely go this route again.

Very nice young men to setup this TV. All though they had a lot of knowledge they had some issues like how to setup the TV on its stand. Quick to point out that some things I still needed to use would not be possible. As this was their last call of the day they seemed to be more interested on getting home. This call was put on them at the last minute by someone else. No instructions about how to use this product that might have been needed.