Customer Ratings & Reviews

Excellent service from Jim from the Geek Squad. He was able to set up our TV very quickly and reviewed how to use it. He provided his phone number if we had any questions. Excellent....

At 100+ lbs, this 85" TV required two Geek Squad installers. They arrived on time, carefully removed it from packaging (and took that huge carton back with them), and mounted it as requested on the stand sitting on my console. They also did a quick set up of my digital services and a very brief tutorial on the set's operation.

Ian, the agent, set up the new tv and made sure it was working properly and set where I’d like it.

Very professional service rep installed and demonstrated my new TV !!

The Geek Squad came when promised, were very professional and efficient. They answered my questions, connected my various devices, and demonstrated how to operate my new television. And when they were finished, they cleaned up and took the packing materials with them. These guys are the best!

At first we thought this tv was too big for our living room, but when the team set-up the tv we were in love. The picture is clear and the sound is perfect (we did purchase a sound bar). The installation team was top- notch.

The agents connected my TV and set everything up so it was immediately ready to use.

The installer mounted our tv and connected all devices as needed.. very friendly and explained all options for the operation of the remote ...

The agents set tv up quickly and made all necessary adjustments.

The technicians installed our new OLED tv, connected and tested associated components, and showed us how to operate the system. Very efficient; no problems. They also hauled off our 15 year old TV that had finally expired. Highly recommend the service.

The geek squad explained evrything and set up TV in minutes

Very happy with service and setup. Will highly recommend. Thank you

The agent did an amazing job. He was very professional, ensuring that all devices were connected properly and adjusted the picture to our liking.

Agents were super nice and knowledgeable. They were on time and very efficient.

As first time buyers of a flat screen, smart TV my wife and I would have been very overwhelmed but the Geek Squad made it super easy. We are extremely happy with our new TV.

I could have installed this myself but it was way easier to have a tech do it who's done it umpteen times before. She had a few tips for using the TV, installing the sound bar (when it is delivered) and was a pleasure to deal with in all regards.

Arrived on time and mounted the tv in a professional manner

The Geek Squad never disappoints. Steven, and his colleague (I forgot her name) did a great job. The set up went very smoothly. I

I like my new Samsung TV very much, however, I find the new modern remote very difficult to find what I want to watch. It took the Geek installer almost an hour to install and set up my YouTubeTV as my app. I don't wish to watch Samsung + and all the "old" tv series. I am considering switching to my google chrome remote, but haven't yet. I also think the TV is slow to turn on.

The tech who came to my home had been here before, so that took a lot of uncertainty out of the visit.... Kudos to him !! He revised and reviewed everything from the last visit and took care of all of my concerns.