Customer Ratings & Reviews

I paid $99.00 to have Geek Squad hook up my Sony 3d 4K 64.5 uhd tv well worth the price . These people know their stuff. Highly recommend them to set up your tv , sound system wifi everything that has to do with home entertainment systems.

The agents were very professional and efficiently handled my delivery and installation. I am very impressed.

Did a great job in little time. Plus he tutored me on the operation of the TV and remote.

The agents set up my tv very well. Also told me what additional items I needed to purchase.

The guys installed, and explained everything pretty quickly. They’re patient and thorough, very knowledgable.

The Best Buy geek squad came and boy did they do a bang up job with my new home theater, it’s a 7.2.4 surround system with all the bells and whistles and I want to personally thank Anthony,Patrick and Fernando for such a great job installing my speakers and wiring everything to its fullest potential and convenience, money we’ll spent for amazing service if u ever have any technician come for all your electronic needs this crew certainly went above and beyond, thanks also to Travis the consultant who helped me get these guys. I couldn’t recommend a better team.

Apparently, Sony updates its products automatically remotely, which mucked up reception format. As I recall, the cable company cured that problem remotely. Otherwise, no problems. Nice picture, pretty good sound. 60".

He did a good job BUT suggsted not hooking up VC . Not hooked up and we have hundreds of DVD's and tapes we cannot see now. I'm very disappointed! JRN Would you please hook it up on this original charge and order?

Geek Squad came out twice. First time they ran connections through a receiver to a home speaker system. However, the receiver would overheat and shut down thereby cutting off all programming. Turns out I had an obsolete home theater system and I just did not feel the benefit would be worth the cost of replacing everything. So the second time they came out they disconnected everything and reconnected to our cable box as a free standing TV. I was not charged for this second visit. While in home the Geek Squad was courteous, competent, they arrived when scheduled, and they carried my old TV upstairs to a spare bedroom. Thank you Geek Squad.

Jonathan was excellent. Explained everything during the setup of our TV in easy to understand terms.

I love ❤️ the set up of my tv. Setup was neat no wires showing perfect. Love love love

The agent set up our tv and soundbar and connected it to all of our equipment. He was very helpful, efficient and knowledgable. He made sure we understood how to access all inputs and control the new tv.

The Geek Squad expert was outstanding...knowledgeable, personable, and professional!

excellent service and professional day day every day end and show us how to use the remote control.

Exceptional, proficient technicians that worked quickly and methodically. Both were pleasant and informative and I would definitely welcome back should the situation present itself.

Excellent customer and technical service. Very knowledgeable about product purchased.

The agent set up my TV and connected to all the necessary devices. He was professional and efficient. He had it up in less than 20 minutes.

The agents were on time, courteous, informative, and efficient at setting up our TV & connecting devices.

COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER. EVERYTIME I HAVE HAD TO CALL ON THEM TO HELP ME GET STARTED, THEY ARRIVE ON TIME, TAKE CARE OF BUSINESS AND BEFORE THEY LEAVE THEY MAKE SURE THAT I KNOW WHAT I'M DOING WITH A NEW PRODUCT!!!!!

The agents set up my TV and all the devices. Extremely knowledgeable and were extremely helpful and answered all my questions and provided great recommendations