Customer Ratings & Reviews

I purchased 65" LG B8 tv and a Samsung 3.1 soundbar. I had the Geek squad set up both. Two techs came out and had tv and soundbar up and running in about 30 minutes. They answered all of my questions before leaving.

The delivery and set-up of the TV was terrific. We could not have handled it without them They helped set up our DVD jukeboxes and everything and even told us about an USB that plugs in and makes things work better.

The agents were attentive, efficient, and patient! They set up the TV on our stand and activated the software! We were elated with them!

Installation went smooth and I am very happy. Installer explained everything, I'm very new to this system And could use another tutorial, Ha, Ha but he explained everything and was very thorough, I love everything.

Great agent. He arrived on time and installed our TV really perfectly.

On time. Shows beautiful picture no complaints. Very good customer service. Took the time to show me how everything worked. Called the day before and 30 minutes prior to coming.

Team did an excellent job of setting up and testing all equipment. Appreciated the fact that they spent time explaining all the features. They even bundled the wiring to keep the installation neat and tidy.

Kent of the Geek Squad connected and setup my new LG Smart TV. He was extremely knowledgeable and professional. I would definitely recommend the Geek Squad and especially Kent for any further assistance with my new TV.

The agent mounted my TV and connected to all my devices and explained everything clearly

Professional, informative, clean, asked all the right questions, helped set up and provided more inputs and training. Couldn’t ask for more

My Technician Brian did a Fantastic Job setting up my TV !!! I will ask for him if I ever need a Geek Squad Tech even if I have to wait untl he is available.

Called before coming, courteous, patient,and totally efficient. Set our new TV up and went over all the new features we were getting. We just watched and everything was connected and running in no time.

Originally I was reluctant to add the setup as it almost doubled the price of the purchase. Wow though it was a less stressful way to get a new TV and well worth it.

The men who arrived to set up my tv, sound bar, blu Ray we’re profession and fully aware of how to set up the equipment. They were able to explain how everything worked. Actually explained in a way that was easy to understand

The agents who unpacked and set up my tv did an awesome job. They did it fast and had some very useful advice on the tv's use.

Overall the picture and sound quality is great, the only draw back we've noticed is the picture is a bit dark, otherwise great buy! Installed by the Geek Squad, professional, patient, efficient installation.

Damieco was super great. I had multiple issues trying to get my tv delivered and installed scheduled together. My installation was scheduled before my tv was going to be delivered. She rearranged her schedule so I could get my tv installed.

The technicians were extremely pleasant and knowledgeable in the setup of the TV.

The tech set up our new TV and showed us how to work it and answered all our questions. Very pleasant experience.

Technician who visited was so super helpful, he went above and beyond. Upon opening the box, I was devastated to see the TV had been damaged in delivery, completely busted screen, unusable. He drove to Best Buy and came back to my home later that afternoon with a new set. Set everything up, connected wifi and my bluray player. Was absolutely fantastic. Sorry I cannot remember his name