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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 18,772 reviews
  • Rated 5 out of 5 stars

    Picture Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture,great price,great TV wonderful way to watch a game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything running great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a whole sound system, a blu-ray player, and a cd changer to hook up and they handled it like a breeze,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Jaylen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jaylen did my set up and wall mounting. He was very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, knowledgable-very satisfied,explained what they did and went thru functions and displays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gurus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was quite professional and thorough when hooking up the television to my existing surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fast and efficient and helpful. Would definitely recommend the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestest of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard about the Geek Squad............... I thought the personnel would be stuffee guys. To my surprise, They were very nice and pleasant. They were very professional. I thought it would present a problem placing the TV in the small basement. The representative explained the difference of the old set vs the new one. He reassured me if I had further question give them a call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and set-up was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed our TV, set up our wi-fi connection, and other devices. He was professional, courteous, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy for a perfect experience, they even asked if they could help me with anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wanted a larger screen with a crisp picture had the geek squad set it up and install it, they were so thorough in explaining everything to me. This whole experience was great and I love the tv it more than meets my requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were extremely pleasant and knowledgeable in the setup of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two-man team did an excellent, complete and quick set up. They then demonstrated everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were excellent -- very considerate. They efficiently and patiently connected my tvs, addressed any concerns and made sure were working prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people were great. The two were extremely helpful. I’d recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and done very professionally. Made sure that we understood how tv works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had the TV set up, connected, and working in less than 30 minutes. They answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my equipment and made sure everything worked properly and made sure I understood what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, patient, thorough. And quite pleasant. That's how I would describe the Geek Squad tech. He took his time, answered my many questions, and made sure I understood everything before he left

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick, Easy, Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and easy. Was a tough corner to set it up in and they did it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always call the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come in to connect my 100 projector! They took there time to make right. The measures, they tested and they hooked it up perfectly. They also showed me a sample of what the picture would look like and it looked awesome!

    I would recommend this to a friend
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