Customer Ratings & Reviews

Remarkable service. Was a little pricey having this delivered and set up but totally worth it. Very nice and connection and set up was fast, they answered all of my questions and very professional. Thank you Best Buy, Markus and Billie.

Very neat and careful installation by highly competent geek squad personnel. They made sure everything was set up properly and took all the time necessary to train me on how to operate everything. What a great experience.

Excellent installation....couldn't be happier with it. The tech was top notch...A+ for sure

The agents set up my tv very well. Also told me what additional items I needed to purchase.

No complaints. Highly satisfied. Very professional, and great attitudes.

Fast and helpful. Respectfully.. they explain how to setup and use the tv

They were quick, thorough, and extremely friendly. They knew what they were doing and made sure I understood everything i needed to know. They answered all my questions about my purchase and advised me on future purchases. VERY pleased.

On time and efficient. I appreciated an overview as well as specific information on how to operate the new tv and streaming service. Excellent representative of Geek Squad.

The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

Two men arrived at my home to set up my new 4K television. They unpacked it carefully, moved the old unit away and went to work installing the new TV. We have a rat’s nest of wires because we have so many inputs but they got it installed and working in short order

We used Geek Squad prior to purchases to give an in home consultation.. We were so glad we did. We bought a larger TV and other equipment based on his analysis of the room size and position of TV. We also used Geek Squad installation services and were very pleased with the results.

Set up was easy and done very professionally. Made sure that we understood how tv works.

The crew--including the "2 M" fellows ---did an excellent job in setting up our new 32"Sony and explaining how everything worked with the Roku stick we had also purchased.

The geek squad guys set up my tv and made it much easier to use. I hsd movrd and the tv is too big for me to get out of the box by myself. The agents were vert friendly and professional.

The two men who set up our new TV were very knowledgeable and helpful. They helped us through understanding how to operate every aspect of our new TV before they left our house.

Professional, polite and experienced, job well done

Ejike Asmugha did a wonderful job!! Showed us how to use everything. Was very patient with questions He’s got a great personality, was very friendly. He represented Best Buy very well. I would highly recommend him.

The two guys were both very nice & knew what they were doing when setting up my new TV. I recommend using the Geek Squad for any setup. They never disappoint!

We had a complicated set-up, for which the TV was one component. The Geek Squad engineer analyzed our situation and needs. He hooked up everything we had, and made us a "grocery list" of additional items he recommended for us to purchase, in order to achieve all the ends we had explained to him. We went back to Best Buy, and bought the additional items. He then CAME BACK to our home and completed the set up of everything we had additionally purchased!!! We easily exchanged different home theater components at the store to upgrade, without costly trips to the post office, or time wasted calling to get a "Return Authorization", as we have had to do with online tech companies. Everything went smoothly, thanks to the Geek Squad's (Aaron) recommendations and excellent set up. We now have the home audio system of our dreams, for a very reasonable price, and without any set-up headaches. Thank you Best Buy and Geek Squad. You have earned loyal customers!

Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.