Customer Ratings & Reviews

Great installation. Great instructions from the Geek Squad. Set is a great upgrade from our old Vizio.

The Geek Squad installer was as helpful as anyone might expect. He not only set up everything quickly and correctly, but he also explained what he was doing and what we need to anticipate from the TV we purchased. He couldn’ have been more accommodating and more capable.

The agent installed TV & instructed me on how to obtain apps & stream. Very happy with product.

I was anticipating being disappointed by the installer and was immediately impressed when he put booties over his shoes when he came in the door. Everything got even better from that point on. Good job, very professional without being stiff. Altogether an excellent job.

The agent from Geek Squad was able to set up my TV properly and connect to the headphones and DVD player I bought. He was very professional, friendly and definitely knew what he was doing.

quick and easy for a perfect experience, they even asked if they could help me with anything else

The Geek Squad team came to our house right on time and called as well as texted prior before arrival. They were very careful in our home & even put on booties over their shoes. All of the boxes and residual materials were cleaned up and taken away. Very professional job.

great service highly recommend getting the in home set up and delivery

The techs identified all my issues (and mistakes), rectified them, and patiently told me (also made sure I wrote it down) how to set up my systems so that problems would not repeat in the future. They were very professional, pleasantly friendly, and extremely interested in making sure I was completely at ease with my systems before they left.

the total tech personnel did a wonderful job at setting up the new TV.

Steven was awesome. Explained everything and set everything up. Superb

This TV does everything as advertised & more - Listening to radio on a Roku App right now & it sounds great - No need to add a soundbar because the sound is so Hi Fi stereo.

They installed my tv to my entertainment center they also did a great job on the installation that day . Thanks for everything from the geek squad.

Geek Squad installed our TV. Had to have a second geek squad come. He was very knowledgeable and explained so we could understand

The Geek Squad members that were at my home were very friendly and pleasant to speak with. They did a great job of setting up my TV stand but unfortunately the stand was to small for my 85" TV. No fault of theirs as I was informed by sales that the stand would hold my TV. Ended up having to wait a whole week to get my new stand, all while my new TV and unusable, built TV stand sat on the floor taking up needed space.

Two-man team did an excellent, complete and quick set up. They then demonstrated everything to me.

The Best Buy Geek Squad is the very Best. Cool Dudes with character and intelligence.

The men who came to set up our TV were wonderful and very helpful. They went over all the details of the tv and how to operate the new remote.

very happy with the service techs who serviced the tvs

They called in advance, asked all the right questions. They arrived as scheduled, took out my huge old CRT TV (down 4 flights of stairs), then set up the new TVs and a soundbar. Totally professional and responsive to my questions and concerns. Highly recommend the Geek Squad.