Customer Ratings & Reviews

Kyler & Frank did a fast efficient job, very smart for Installing TV's and Logitech remote. Very friendly and happy attitude. Will request them next time I need installation. Bev

The Geek Squad put together my new TV stand, hooked up the new TV and explained everything about the new TV to me.

I was completely satisfied with the delivery and set-up for my new Samsung TV. The technician was on time, very thorough and extremely patient in letting me ask questions, answering them and letting me try things before he left.

The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

We can't say enough for the GEEK Squad. Connecting TV and all components, professional, knowledgeable, and explaining how to use products, devices purchased, solving problems, excellent!

We purchased a 55" TV, which included delivery, but not installation. Although I didn't need the technical support, I did need the muscle to safely remove the TV from the box, install the legs and set it in place. So, I paid the additional $100 for that service. Unfortunately, they were short handed on Geek Squad members that day and sent a third party vendor. Although he got the job done, the packaging was heavily damaged and loose parts were flying during the process. After the initial installation, I noticed a problem with one of the HDMI ports. In fairness, I don't think it was due to the handling that the TV endured. The TV was exhanged with a new one and that time, actual Geek Squad employees did the delivery and installation and did a Great Job. I would use the Geek Squad again but would insist that they not send a third party vendor.

Apropos the mere size of the lg television I purchased, no way could I just pick up and set up. Further, bc lg is a new brand to my household, I wanted setup to be easy and knew I’d have questions. Tech was an expert.

The agent picked up the TV, brought it to my house, disconnected the old TV and installed the new TV

Our technician was great. He installed the equipment and then gave a great tutorial on the way to operate everything, having us run through the steps ourselves to insure we understood.

Toby very knowledgeable and completed what was needed quickly.

The agent connected everything efficiently and was very friendly and knowledgeable with our questions and additional needs as we decided to also order a wall mount next.

Matt and his team did an outstanding job. They listened to where I wanted the unit placed and mounted it perfectly centered side to to side and up to down.

The delivery and set up was on time. It didn't take long and the people cleaned up after themselves. Their explanation on the use of our new tv was easy to follow and they made sure we understood everything before leaving.

The agents brought in my TV and connected it for me. It's working very well although I wish I could increase the volume as I am hearing impaired. All in all, I'm very happy with it.

the guys who set up my tv were great. nice. arrived a few minutes early. worked quickly and efficiently. showed me all the features

Set up tv and programmed the remote. Carefully explained how to use the benefits of a smart tv, the first one we’ve had.

Very efficient, kind & thoughtful installers. The entire time wore their facemask & I did as well. Respectful & went thru all the procedures of making sure all components worked.

The agents set tv up quickly and made all necessary adjustments.

So glad we selected the Geek Squad installation option for our new LG 65 inch TV. Prompt arrival. Professional attire. Customer centric. Excellent installation and set up. Helpful tutorial on the operation of the TV. Thanks GS !!!!!!!

We could not be more pleased with the professionalism of the Best Buy installer. He got everything up and running and showed us how to use all aspects of the TV. He was patient and polite. Well worth every penny we paid.