Customer Ratings & Reviews

They did a great job. For our limited knowledge of setting TV up ourselves, so worth having Geek Squad doing it all for you. Took care of programming TV to our U-Verse remote as well. We've run into issues before so It's worth every penny to have Greek Squad handle it.

With great trepidation and a major lack of computer knowledge, I found myself having to solve my computer files problem via my computer with a tech rep on the other side. Once an official connection was established(no small initial feat by the tech rep with me on the other side!) The communication of my problem and the plan to solve it were clearly and quickly relayed to me. The amount of time the tech needed to have to solve my problem was clearly outlined to me. All questions were entertained and clear and detailed answers were relayed to me. I was thrilled and relieved with my computer files issue resolved.

The tech was knowledgeable. He/they did a very good job.

Andrew set up the TV and programmed it very quickly. Very knowledgeable. Very patient. Able to answer all my questions.

The agents came out and showed me how everything worked. They were very helpful. Explained all the different selections and how it all worked. they also connected a wire that had come undone.

Very polite and professional. Installed the tv and showed me in detail how to use it. They programmed everything on it so I didn’t have to do it.

Geek Squad did a great job getting TV in space and properly connected. They were very helpful and answered all our questions.

the guy was great knows what was to be done and did it quickly explained to me what he did and asked if i had any questions

They did a great job,setting up my tv and soundbar. Very professional and quick. They show me how to change to Netflix. Cleaned up and took with them the package.

My Geeksquad agent was great! With the complexity of the new components for home theater it takes too much reading to figure things out. My agent showed me things that I didn't know I had. I would recommend this service to anyone.

Great customer service by my two Geek Squad agents! They were very friendly and professional. They mounted my 65" TV above my chimney and it looks fantastic! They took the time to explain what they planned to do, got my guidance on what i liked in terms of where to mount the TV, and then they took care of everything including connecting all my devices. Unfortunately they couldn't hide all the wires and cables coming from the TV by putting inside the wall since we were dealing right above the chimney, but that service would've cost me about $100 or more extra anyway. Overall great service!

The Geek Squad did a great job!! I love my new TV.

Ordinarily I enjoy installing my audio and video equipment for myself. I really don't have very elaborate setups. But my new 65" TV is just a bit too much for me to handle alone. The BB installation crew was fast and courteous, proving that "practice makes perfect".

Geek Squad was great. They delivered our 65 inch TV, set it up and explained all the functions. We would recommend them to anyone who is not very tech savy, especially Seniors.

The agents mounted our TV in a very professional manner. They answered all questions and made us feel good about working the TV. They were very nice and worked in a timely manner.

I had an initial problem because the base of my new tv was too wide to fit on my cabinet. The Geek squad explained my problem and helped me find the appropriate base on amazon. Then the squad leader arranged (without my needing to do anything) for a follow up visit (at no charge). I couldn’t be happier with the geed squad.

We have had their services on previous occasions and it's always been great. Don't be shy about asking questions because it's not fair to them for you to criticize them later when you could have been informed the day of installation.

Agent was great setting up my TV and took the time to explain features. Great job!

Delivery takes all the stress of unboxing and installing.If you ever need home repairs on your TV there is no extra charge for removing and reinstalling TV with this purchase

Once everyone got on the same page, went smooth. There was a mixup in the way our purchase was rang up in the computer. That mixup caused a delay in service. Store Manger finally got things straight and was very satisfied with the setup.