Customer Ratings & Reviews

The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!

The Geek Squad came & set up my new Sony- they called before they arrived- mounted it above my fireplace & set it up. They did a Great job! Even the guy that came to set up my satellite commented on what a great job they did!

The young man was so very thorough and took the time to explain how things worked. He was pleasant and made sure we understood him.

Dave got me tv installed and set up so I only needed one remote instead of three! Very knowledgeable and friendly

The tech was professional and friendly. Very knowledgeable and cleaned up after the install.

The agents were vey professional and did a great job of setting up the tv. They explained everything in a simple to understand way. They did not leave until they were sure i understood the operation ofm the tv.

Excellent service! TV installed and set up. Agent also fixed and issue with my remote on my other TV while here.

good dudes, they know what they are doing. It was worth it to me due to the size of the TV to have setup.

My TV with swivel stand was assembled and connections to cable and Roku were completed. The agent answered many questions for me and guided me through the menu so I had an understanding of all menus. All packing materials were neatly removed and my 14 year old TV safely removed. Money well spent! Thank you!!

The tech brought my new tv, set it up, made it function properly and was given a small tip for his efforts.

very helpful nothing disliked -set up and even new safety plug-TV is in my livingroom and showed me how to use the smartv

Geek squad arrived on time. Dismantled my old tv, installed the new and hooked up the DVD player, cable box and old sound bar. Plus my old tv was hauled AWAY. SORRY ABOUT THE CAP LOCK.

Geek squad set up our whole tv,sound system and entertainment experience. They really did a great job.

Love my Geek Squad! Adept and knowledgeable, equipment was installed easily and flawlessly!

I can't say enough about using the Geek Squad for any of your technical or installation needs ! They effectively and efficiently installed and set up my new tv in a very short time while respecting my home as if it was theirs !

The two men who came to mount my tv were polite, friendly and covered their feet when coming into my house in the winter. They did a good job and cleaned up behind themselves and even took the boxes and wrappers with them. Great job.

The agents did an excellent job! Grateful for the opportunity to have them come into my home and set this up.

The best investment made. I ordered the TV, had it delivered and installed. The Geek squad came and installed a woofer, Sonos speaker and Eero for wifi expansion.

The Geek Squad did a great job setting up our new TV and getting everything connected to cable and the ability to use one remote. They were very knowledgeable and professional.

Although I have a professional background in installing and using various technological devices, I no longer can manipulate the equipment. Despite looking like a typical technologically illiterate grandmother as so many young techno geeks tend to view me, I was not treated that way by Geek Squad tech Kyle. Nevertheless, he made certain I understood all the features of my new tv (since I was upgrading from a 25-yo tv) as well as the new services available from Roku even though I already had a Roku device on my other tv. Furthermore, he was tenacious in hunting down a necessary but elusive code to connect with my satellite service. I will be requesting his assistance in all my future tech product purchases including a soon-to-be-purchased computer.