Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The Only Way to Install is with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love being a TotalTech member. Having the Geek Squad install was not only satisfaction and worry-free, but the shortcuts and customization he showed was amazing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered and set up my new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was delivered and set up on the stand in my craft room. They programmed the remote for my cable service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Technology Experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service from one of the most knowledgeable technology experts. He was thorough, professional and very focused! VERY impressed!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad member set-up our TV promptly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dan H. brought our new LG 55inch TV and set it up in the place we designated. He did a very good job and was very friendly and helpful with any questions we had and he did it promptly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Anthony and don both are his partner we’re grest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent hook every thing up tv sound bar dvd and tv stand excellent job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superb Customer Install Experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech was amazing and provided a superb customer service experience. He was professional, friendly and ensured everything was working perfectly with all systems connected and cleaned up. He went above and beyond and I really appreciate his dedication to providing his clients with an exceptional service! Please give him a raise!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV setup was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Installation/internet connection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad: Great service!! Arrived as scheduled!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good in-home delivery and setup services. The TV area was cleared before they got here, they unboxed, setup the TV and explained the primary features. Geek Squad. They took time to answer my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service highly recommend getting the in home set up and delivery
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that showed up were very professional and knew what they were doing. I just sat back and let them do their job! Everything was perfect
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
ngl60ng90c TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the total tech personnel did a wonderful job at setting up the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installing our TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steven was awesome. Explained everything and set everything up. Superb
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted more instruction on operation snd how to change settings like sound bar has too much background noise. The other TV moved closed caption on and have been unable to delete.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the best to install and set up everything they are better known as the GEEK SQUAD the two young men did a wonderful job I couldn't have ask for more.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
pride in thier work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents went above and beyond to safely install the 85 inch I am highly impressed
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very patient, knowledgeable and polite. Everything was done correctly and in a timely manner.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
BestBuy Techs are awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not very good at setting things up, the tech arrived and had it done quickly and easily explained how to use the TV saving me a lot of frustration
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
big screen install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were professional, knowledgeable, and easily helped with connection and setup. experts!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
let the professionals do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the did a great job were very professional neat and super nice. Always let the professionals do it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
