Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The installation was done quickly by Geek Squad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 agents took my old console TV away for me and removed all the boxes and plastic and took it away also. Everything was done so professionally and I appreciate everything they did. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my new tv, took the old tv away, explained and demonstrated how to use my new tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Hooked up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had geek squad come in and hook up this TV. I know it should have been a simple cable swap and it was. I have never hooked up a TV to a system without problems. Not this time. Definitely was glad I used geek squad as I'm handicapped and would have had a hard time swapping them out. But, other then that, this guy went thru the set-up at least 10 times faster then I would have. As soon as the TV downloaded it's updates he showed me a few 4K recordings in you tube and it's fantastic. Then he took the time to show me how to run thru the remote/menus to set the TV the way I like it. I know it's a little more money (I'm pretty much forced to for med. conditions) But spend the extra and have geek squad deliver and go thru the set-up for you. Definitely worth it. Especially for us oldsters.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation by geek squad employees.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected the tv and sound bar quickly. They went above great customer service to answer my questions. Very professional and knowledgeable. Thank you!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good guy. Nice. Came in and set it up, no problem. Had a bit of an issue with my older home theater, but resolved.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Demonstrate how to work the remote controls, how to go between DVD, brit ox and tv(autocorrect)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
mynewTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your tech was GREAT. Set up went easy, he was patient with all of my questions (I am 74 years old and not good with anything new). Very likeable person.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Did an excellant job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the best they could do. Wish they could have spend extra time to explain how and what every thing means
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Courteous and on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick, knowledgable personnel. I was impressed with their skill and they were very helpful to me and my wife.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents we quite thorough, kind, and respectful Very knowledgeable and easy to understand. Definitely use them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad hooked up and explained the whole procedure in no time. It would of taken us a couple days to figure it out.They were great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad came & did a Trouble Shoot on my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents gave excellent service in the installation of my TV & connecting my Roku to the Sony TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad mounted our tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and Alex were professional and mounted our tv and devices well. They were patient and very diligent.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
These two guys went above and beyond to help me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job. They both should be commended for the job they both did. Thank you, Kevin
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Good as Advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad showed up on time and methodically completed the various tasks I needed done. Worked on 2 TV's in 2 different rooms - all without a hitch. Happy with their service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Superb installer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional. He installed the new TV, and explained what he was doing in terms we could understand.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv installed smoothly and all questions answered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart tv was installed very well and all questions answered. Tv taken out of box carefully and placedon entertainment center. All features explained and installer was very patient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed and explained all work perfor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collin Sullivan was very knowledgeable, patient, and courteous in providing excellent service for the problems that I had. He explained to me (a senior citizen), on the use of my equipment he installed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent that delivered our TV was excellent. He installed it and then showed and explained whatever my husband asked him to.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exceeded expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations and arrived on time. Will use in the future.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
