Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installer and on time! Well worth price. It would have taken me all day to do set up. Got right to work and got TV set up with other components in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Installed My TV Quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75" LG QNED Mini-LED and LG 90QY soundbar. The TV is very big so I cannot physically unbox and lift it up myself. The Geek Squad showed up on time to deliver and install the TV, soundbar, and also hook up my PS4. They are very friendly and even adjusted the settings and made sure everything worked so I could watch TV right away. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for help with my computer. When I purchaed my new smart TV and sound bar, I had Geek Squad set it up. Very professional service. The guys made sure everthing was working perfectly and I was totaly informed about how everything works. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK Squad is so worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who arrived at my apartment were great! On time and called ahead of time. The got the job done and cleaned up after themselves. They did not leave until they had fully explained everything to me. It's worth paying for the experts to get everything up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy and saved my back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this install. Tv was too big for one person. And Geek squad had it up and running and connected and set-up in no time. So much easier then doing it myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    E-mail Recovery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened my laptop as usual in the morning to discover NO e-mail files...period. Called Geek squad for help. They were able to recover my E-mail daily records which was fantastic, allowing me to send and receive, but were unable to recover my E-mail record history folders. Subsequently these were recovered by a Micro-soft technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service by the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional in their knowledge and skill in setting up our television, sound bar and television stand. The Agent gave me a telephone to reach him if I had any follow up questions. Upon his departure due to my lack of knowledge I developed two technical problems. On each occasion he returned my call and walked me through a corrections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did excellent job. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was installed works fine even has a better picture than the old 1 installers were very good and on time and showed the operating features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up our new TV and Soundbar. The were pleasant, knowledgeable and explained the operation of both in detail. Spoke to us and asked if we understood in a pleasant way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad politely & patiently walked us through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, courteous, informative, and efficient at setting up our TV & connecting devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing our new 65 inch LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is how service is performed, job well done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond expectations. As a former service manager I could only wish to have more people like this gentlemen. He exuded confidence from arrival through to wrap up. I observed every move he made, watched how he worked around issues, observed his determination and perseverance as he hit snags in the process. End result, I've never been happier with my home surround sound system and I owe it all to your technician. This gentlemen is a keeper, don't let him slip by you, if he does let me know where I can contact him. There aren't many of his makeup left! BTW, there are two service tickets, all involving setting up my system. All that I have said here carries over to the other service ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my TV. I bought a larger mount for the TV, as it was much larger. I didn't need it, so I am returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and set-up was professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed our TV, set up our wi-fi connection, and other devices. He was professional, courteous, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and installed my tv with satellite connection and took my old broken tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, polite. Great results. I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad are awesome. They install efficiently and effectively, are professional and addressed all issues with our TV, Amplifier, Speaker hookup with xfinity service. We would use them again on our next move or a new purchase. Well worth the money for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed my TV without a problem. They were both very nice and knowledgeable. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I mentioned before in the last review....these guys were great at assembling a large TV stand with storage for aa 65 inch TV and explained all about the TV

    I would recommend this to a friend
Sponsored