Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 18,772 reviews
Rated 5 out of 5 stars
Professional installation.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was professional and friendly. Very knowledgeable and cleaned up after the install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
very professional and informative
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents set up the mount, tv, and antenna quickly and with outmost care. They answered all the questions I had patiently and made suggestions pertaining to getting the best use of my devices connected to the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad came and installed and set up tv, they called and arrived on time, was efficient and pleasant.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
On time, efficient and friendly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The techs showed up on time. Quickly set up my TV, showed me how to use it. They were masked and wore booties to protect the floor. I felt comfortable and safe.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME GUYS!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Old girls who have LOST their BEST MEN, BUTLERS
and SUPER TECH SUPPORT and have NO ONE TO ASK for help
ABSOLUTELY NEED KNOWLEDGEABLE and FRIENDLY PEOPLE to GET THINGS RESOLVED.
ADAM and SAL ARE FABULOUSLY ABLE AND WILLING…….There are STILL CONNECTION PROBLEMS DESPITE the SET UP so They are coming back and sending the Home Team in to see what I need. I am grateful they are available. It’s a good service which I need!!! THANK YOU guys you’re great. I really appreciate your wonderful help! Sal and Adam are a GREAT TEAM !!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad installed my TV quickly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad was excellent. they set my TV up and showed me how to work it. They was very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Very happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my Geek Squad! Adept and knowledgeable, equipment was installed easily and flawlessly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Professional n organized
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficiently completed n well done. On time. Clean up completed.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Installers well worth it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They were Professional, fast and helpful all the way. Great explaining things and following instructions. Cleaned up after work was completed. No problems at all. Well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent TV for our teen son’s bedroom
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV was perfect size for our sons Bedroom, we had a Best Buy technician come and connect it to the swivel wall hookup we bought with it. He setup the TV with no problem and got it turned on and tested channels on it as well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
LG LED 55"
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent picked up the TV, brought it to my house, disconnected the old TV and installed the new TV
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Drew did an outstanding job of setting up our new television. Unfortunately the cable was not working so we had to call xfinity to correct the problem.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Was on time and installed my tv with satellite connection and took my old broken tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
They did a fast and great job hooking up mu equip.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a new large TV and needed it hooked up to all my equipment, VCR, DVD, and stereo system. They were very quick and did a great job. Very happy with my service from the Geek Squad. Will use this service again...
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Convenient and reliable service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agents were completely professional and executed their job brilliantly. Delivery and set up procedure was superb. I highly recommend them to install your product!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
TV Setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The squad got my new TV up and running, moved the old TV downstairs, got it running, and took away my old old TV, all in less than one hour. Everything worked perfectly. Thank you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad to the rescue!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The techs identified all my issues (and mistakes), rectified them, and patiently told me (also made sure I wrote it down) how to set up my systems so that problems would not repeat in the future. They were very professional, pleasantly friendly, and extremely interested in making sure I was completely at ease with my systems before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
TV Install and Training
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Service and Tech were excellent. The training was invaluable for us to learn how to use the new technology. Geek squad member was very well informed and kind.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Personable, competent installer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installer was gracious, patient and quite knowledgeable. He answered multiple questions about features, costs of added features if we should decide to get them, limitations with our older DVD player, etc. His demo was concise and very helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad ROCKS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Originally I added this to my TV order because without it I had to pay shipping but with it, shipping was free which confused me. But regardless, I am so glad I did! They were SO helpful, answered any and all questions while installing and setting up our tv and they helped us feel even more confident in our purchase!