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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Happy with my delivery and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and on time. They showed me how to use TV and work with the interface. They removed the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completes sale with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men were superb setting up my new TV and reinstalling an older one in a different location. They were polite, informative and efficient. Very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, friendly and knowledgeable. They set up my smarts with all my programming and hauled away our old set. They even came earlier than expected which we were glad they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend my installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. they worked quickly and wee on top of it. They were courteous and honest. I enjoyed their company while they explained how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and setup my new tv in a matter of minutes. Very professional and clean up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, clean and fast.......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew was in and out in abut an hour for two tv's No problems, just fast clean and efficient service. You will enjoy your tv on the wall, it looks and sounds great. I am very happy with both of mine............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad associates did an excellent job mounting my Sony TV on the provided Sanus stand. They also wired it into my existing home theater audio equipment and set everything up. It was a thoroughly professional job and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up . Brandon and Jeff arrived at the stated time, seemed knowledgeable, were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television wall mounting went great! I love it! Great to have in the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient and friendly. Helped me put my TV together and program it!! Really appreciated his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding delivery and setup services. Setup the TV to work with our existing internet service provider using LG streaming, programmed all of our favorite network and streaming services (Appleplus, Netflix etc.) They also connected my stereo receiver, BlueRay Disc player, computer and old school Wii game. Very impressed with the performance, professionalism, and knowledge of the Geek Squad members. Very pleased. They even hauled away my old heavy tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician delivered, unpacked and set up my TV. He connected the Internet and the Satellite. He walked me through how to use the features. It was quick and easy. He knew his stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75“ TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The resolution of the TV is beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED Sony TV can be viewed without being straight in front of our TV, which is what we needed. We first bought a Samsung, and the quality of the picture was good, but could not be viewed at an angle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have two appointments because the feet that came with the tv were too long for our mantle. Both technicians were very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was awesome. Did a great job. Helped me set up tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to our house. Showed up on time. Very efficient and knowledgeable about setting up TV and soundbar and pairing with our home network. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the tv & completed all the connection like true professionals & specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected everything needed for our TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, courteous and very professional! They connected everything needed so that our new TV works great! They also explained the new remotes we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up out tv perfectly and removed the old set from the living room

    I would recommend this to a friend