Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 18,760 reviews
  • Rated 5 out of 5 stars

    Great buying experience.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection and great customer service. Geek Squad did a great job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time we had the geek squad install (it will not be the last) these 2 guys were great. You should put away the books and guesswork on the setup and have these guys do it for you. Can not say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up team arrived a couple of minutes early - a positive for us as we had plans for later in the day. The set-up took less than 45 minutes (including the soundbar). The team was great at explaining the operation of our new system and was so polite. And they took all of the boxes and packing materials with them. Never knew they were here after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my new tv, took the old tv away, explained and demonstrated how to use my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual from geek squad. 4th time using best buy for TVs and high recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow delivered my new TV, set it up with my cable and showed me how to use the remote. I was very happy with his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were on time, clear in explaining features of our new TV and were very courteous. They removed our old Projection Tv and they left everything clean and neat. I would recommend their service. It was a bit pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional workmanship! All work done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv and did a great job. I would recommend these guys to do the job for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install tech for my TV and audio system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, had the TV set up and working in no time. They took the time to demonstrate and explain all the functions and even helped me with the connection of a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very patient, knowledgeable and polite. Everything was done correctly and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Naim and helper were great and set up tv and dish thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV quickly and right where I wanted it, and even deleted the channels that I didn't want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professoinal Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy installation for the Geek Squad. Took under 60 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech that came to the house to install our new tv - take out the old tv and connect up our soundbar! have never had such a knowledgeable young man, that was so patient and very courteous. I appreciate all his help and patience with us! thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG LED 55"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent picked up the TV, brought it to my house, disconnected the old TV and installed the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and courteous service. Very knowledgeable about tv purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service, a teem of girls came to instal my TV in the wall. Was fast,easy and clean, no mess at all. I have no idea all I can do wiit the service. Thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivery team was great. TV was set up quickly and both techs were very informative regarding TV features, remote features, etc… Overall, very pleased with the process.

    I would recommend this to a friend
Sponsored