Customer Ratings & Reviews

Agents installed new tv and set it up. Plus moved old tv's to new locations and set them up. Did a great job.

They ser up my TV and connected me to cable. They walked me though all the nice features that the 5V has.

The service did a great job connecting all the features. Afterwards he made that I was comfortable with working the remote and connecting with all apps.

The agents unpacked my TV, connected it to my cable box and set up the channels. They then demonstrated the remote control and features it control/set.

Installed hooked up my tv and hooked up , making sure it was all working!!

I have had my T.V. replaced twice in recent weeks. Both times the Geek Squad came out to set up. (65 Inch Samsung). The first time, the Geek Squad set-up was great. Gave a very "brief" explanation regarding my T.V and told me my present soundbar would not work, but, gave no answer on how it could work. (Or, just that it was out-dated). The second time they came out, set it up crooked, did not tell me anything regarding my T.V. (instructions) and, even with a special hook-up cord bought at Best Buy, could not hook up the old soundbar. Part of this was my fault, but, always be prepared when the Geek Squad comes to your home. (Had other good experiences prior on other item set-ups).

The agent mounted my TV, connected my devices, showed me how to use the new equipment, and removed my nonworking equipment. He was efficient with installation, and patient with explanations.

They did a great job of setting it up and explaining things. they went above and beyond in helping Bob with another tv. We truly appreciate it.

The first guys to do the installation were great and knowledgeable. They did a professional job with now damage to anything and cleaned up after themselves.

Geek squad was able to diagnosis a problem with the Marantz 8805 pre-amp processor and replace it with a new processor in addition to hooking all the other components up working together with my Harmony 1 remote, however this has been an ongoing issue for over a year.

THE FIRST GEEK WAS POLITE BUT THE SYSTEM DID NOT WORK AS IT WAS SUSPOSE TO AFTER HE LEFT. A WEEK LATER ANOTHER GEEK CAME TO THE HOUSE AND REDID THE WORK THE FIRST GEEK DID AND NOW THE SYSTEM WORKS AS IT WAS DESIGNED TO . BETTER PICTURE AND SOUND. THIS WOULD BE A 5 STAR REVIEW IF THE SECOND GEEK HAD SHOWED UP FIRST.

Geek squad unpacked my new TV and quickly set it up. Removed all packing and cleaned up very well. Linked the new remote to the TV and quickly got things up and running. Linked the set to Internet so I could use streaming services. Job well done.

The agents set up the new and made all necessary connections

The Geek Squad installed two television sets, a sound bar and cable box quickly, efficiently and explained what we needed to know. Very professional! Wish all service folks were as great.

Geek squad came in and helped set up my new TV just how i wanted. Thank you

I have had them do two separate installations. Was so impressed with what they did with my 80 inch in the living room, had them out a 65 in in the bedroom. Great installation. Everything hidden.

Geek squad hooked up several things needed for new tv!!

Michael and helper did an excellent job is hanging my AG9 Sony TV. I was very impressed with the care and effort to make everything perfect. Both had an excellent attitude.

The agent connected the devices to our existing wifi, programmed the LogiTech Harmony Elite remote, and insured we were comfortable with the features and operation of all.

The agent did a great job installing my new TV. He also moved my old tv to my guest room and set that one up as well.