Customer Ratings & Reviews

The agents dis an excellent job setting up my new tv and answered all the questions I had. I was very well satisfied

The crew communicated with me regarding time of delivery and set up. They were professional, informative and knowledgeable about our TV and followed safety protocol.

Geek Guys, Hunter & Daylon, very friendly and proficient. Connected everything quickly and well! Even disposed of old equipment for me.

The techs did for me what I could not do for myself. It's a huge TV and I couldn't have done the job by myself setting it up. Glad I spent the money for the in-home setup!

We had a problem where our home theater no longer transmitted video and then audio for our cable. I diagnosed it as potentially an ethernet cable problem. However, I wanted a second opinion and the Geek Squad tech came and determined that the converter box (IP to HDMI) was potentially the cause. They further analyzed and determined that the cable needed to be spliced. In the end new converters and cable re-splicing addressed this vexing problem, The tech demonstrated good debugging and communicated clearly what was being done. The result was great including reprogramming our universal remote.

The agents setup my TV, sound bar and cable connection and in minutes I was watching a movie. The agent took time to explain how to access menus on the TV, as well as, the sound bar. Great job!

The agents were friendly, efficient and able to clearly educate on it’s operation. Set up the apps much quicker than we would have been able to.

The Geek Squad agent arrived early, was friendly, and answered all of my questions. The installation was fast and there were no problems. I plan to use the Geek Squad with my next LG TV purchase.

The agent connected my device and set it up. He spent time explaining the features and giving tips on how best to use the device.

The best to set up a smart tv is to have a professional do it. My three sets, purchased at various times were all set up by Best Buy professionals. One by Geek Squad and two by one of their contractors. All did great job.

The geek squad agents that came to install my 55 inch insignia fire TV it was not only knowledgeable, professional, followed Covid safety protocols, extremely helpful with other products in my house bought by Best Buy including my Orbi mesh system Wi-Fi and my older insignia and also helps with my remotes and making sure that they were connected to the TV and sound bar and also allowed me to purchase a cable that I did not have. These guys should not only get a raise but a Christmas bonus they were absolutely excellent and wonderful wonderful

The agents were exceptional in their knowledge and skill in setting up our television, sound bar and television stand. The Agent gave me a telephone to reach him if I had any follow up questions. Upon his departure due to my lack of knowledge I developed two technical problems. On each occasion he returned my call and walked me through a corrections!

Geek Squad came out and hooked up our New TV and got everything working good and it didn't take to long to get it done. So much better now.

The 2 young men from the Geek Squad who came to my home were professional and excellent at explaining all I needed to know to operate my new TV and sound bar. Well worth the money!!

When the Geek Squad gentleman installed my new 50 inch Vizio Quantom M tv I think he might not have unpacked the owner`s manual. Can you help me to get one?

Quick and easy installation for the Geek Squad. Took under 60 minutes.

Great! They set everything up for my sister and we’re very professional!

THE BIG TV AND SOUND BAR ARE FANTASTIC!!!!!! VERY CLEAR & THE COLORS ARE VERY BRIGHT MY WHOLE FAMILY LOVES IT..........

Geek squad did another excellent job mounting tv and soundbar. Set up and went over operation, making it very easy to start using.

Quick, efficient, polite. Great results. I love the Geek Squad!