Customer Ratings & Reviews

Excellent and courteous service. Very knowledgeable about tv purchased

The tech was professional and personal, he did a wonderful job.

The Geek Squad did excellent job. I would highly recommend them.

Thank you for your service, very helpful and instructional too. Hope my TV theater last a very long time!

The Best Buy agents, Nick and Jake, were professional, courteous, knowledgeable, personable, and were very effecient as they installed our TV and hooked up all peripherals. They went above and beyond our expectations. Thank you Nick and Jake! We are thrilled with the new addition to our home. And, we appreciated all the support before, during, and after our purchase. Thank you, Best Buy!

Listened to our needs and completed installation perfectly. Technician was on time and worked efficiently.

Had the Geek Squad install and set up my new 65” TV. They took something that would have taken me at least an hour and were done in 15-20 minutes. Explained the TV in detail to me as well. Money WELL spent!

Matt and Noble were great. The set up and connected all devices was just right and well done

The set-up team arrived a couple of minutes early - a positive for us as we had plans for later in the day. The set-up took less than 45 minutes (including the soundbar). The team was great at explaining the operation of our new system and was so polite. And they took all of the boxes and packing materials with them. Never knew they were here after they left.

Was good to see a female helping. Guy & Gal very nice, got tv installed in entertainment unit with no problem. gave instructions on remote, etc. Left area clean.

If your a tech support member I would definitely recommend highly trained tech to install your tvs. They know what they are doing!!

These guys are really the best. They are careful, courteous and very clean. They hide all the wires and double check the set up is exactly to your liking.

The gentlemen who set up my TV were courteous, friendly and professional. They were able to synchronize the remote with the AT & T U-verse remote seamlessly.

It was so worth the money to have to technician come to set up the TV. He also connected all of my other components and showed me how to use the TV. He was incredibly professional and patient with my questions.

The techs hooked uo my tv to all cinnected devices quickly & done right the first time

The Guy's came in and disconnected the old tv. Installed new TV and set everything up. They were great and very professional

WE GOT THE SERVICE WE WANTED -- JUST CLICK ONE BUTTON AND THE NEW TV COMES ON -- WE DIDN'T HAVE TO DO ANYTHING ELSE -- THE SET-UP WAS PERFECTLY DONE. THANKS!!

Excellent service! Agent did a great job assembling the cabinet and TV! Setup was performed professionally! I couldn't be more satisfied!

Prompt, excellent service, knowledgeable, took all packing when he cleaned up

The Geek Squad came in with my purchase and installed everything to my satisfaction. Outstanding customer service! Thanks.