Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek squad worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I could have set TV up myself I elected the Geek Squad service. They unpacked and set up TV, set up cable remote to work with TV, adjust the picture for the best quality, and hauled away the box and packing. I thought it was worth the $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came the next day to set up my tv and did it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than half-an-hour, Geek Squad had the 65" LG-C4 unit set up and operational . . . including connections to an existing high-end sound system and installing online subscriptions. Flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great delivery took for ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the fiasco of waiting a month for something we were told we would get in 3 days Best buy dod a good Job on setting it up. Just help put on tv table Super easy and simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad member set-up our TV promptly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan H. brought our new LG 55inch TV and set it up in the place we designated. He did a very good job and was very friendly and helpful with any questions we had and he did it promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connection of tv to all other equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached all my analogue components, dvr etc. to my new Samsung tv. Gilbert did an excellent job. He was so knowledgeable and professional. Thank you again Gilbert Lorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so very helpful! They installed my new TV and connected everything very quickly and explained everything to me so that I could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and reliable service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were completely professional and executed their job brilliantly. Delivery and set up procedure was superb. I highly recommend them to install your product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service I had was in the store. It was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Fast and efficient. Will used this team again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an awesome job of setting up my TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and they were awesome! They explained some of the features and showed me how they work. Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing. Love my tv. Would definitely recommend you.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice staff, good work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted our new TV on the wall and remounted our old TV in a different location. They were pleasant and efficient. The only reason I rated the job a "4" instead of a "5" is because when mounting our old TV, they must have touched the screen along the edges and left these smear marks which I haven't been able to remove. The good news is that they don't show up when the TV is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a call they were on their way (even earlier than expected) and within 30 minutes setup was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected to all the necessary devices. He was professional and efficient. He had it up in less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech set up the TV and installed updates and connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The provider explained everything really well - quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was very professional. Arrived on time. Promptly introduced himself. Explained every item and made sure I understood everything before leaving. And left his number incase there were questions later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked uo my tv to all cinnected devices quickly & done right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation of my beautiful, large, TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV without any hiccups; explained the basic operation of the new TV. Had paid to have my old TV removed which was done properly. Did a great job totally.

    No, I would not recommend this to a friend
Sponsored