Customer Ratings & Reviews

Very satisfied with the two technicians that came to set up our 65”and 32” TV’s. They were very knowledgeable and professional.

The service man connected set up and connected the system. He took the time to demonstrate several of the features that were new to me and answered all of my questions.

The scheduling was correct, no delays The notifications by text worked well The installation took about 30 min Great experience.

The agent mounted my TV and did an excellent job. Best Buy contracted this job to someone else.

GLADLY EXPLAIN SETUP AND USE OF TV. VERY PERFESSIONAL AND POLITE ON ANY QUESTIONS I HAD ABOUT THE TV.

Geek squad was very courteous and knowledgeable. I had a minor problem that cropped up after they left but the returned immediately and fixed it.

Unit shows very well, has some good sidings options. Good sound too.

The guys did a great job installing our new 65 inch LG TV.

The agents mounted my TV and connect all my device: excellent service ,clean & quickly"!!!!

The tech was great. He set it up on my pedestal and connected all my devices. He explained everything and answered all questions.

We had 3 TVs and assorted accessories, Blu-ray Player, ROKU, installed into an AT&T U-verse System with Internet. AS USUAL, the GEEK squad did a fantastic job, in a minimal amount of time. The work is beautiful, clean, all the wiring covered and clean and everything looking neat and professional. They mounted 2 wall mount TVs with sound bars. The other TV was setup in an entertainment center. Not a wire to be found. GREAT WORK! We have used the GEEK squad for anything electronically video or audio. They are the BEST. Their call-in line is great. We had an issue and they were at the house the next morning to fix it. What more do I need to say. YOU CAN’T GO WRONG! THEY ARE THE BEST!!

Purchased this plan to accompany my products. Due to lower prices at Best Buy over other retailers, it is a win win and has now paid for itself a few times over. It includes set up and packing removal. Being a new homeowner, I am so tired of having to set up my own stuff and it seemed to take me months to remove the packing. This plan is worth its weight in gold.

The agents mounted my TV and connected it to all my devices.

The Geek Squad addressed all my concerns and handled the installation like the pro's they are.

Geek squad was outstanding!! Set up the tv got all channels downloaded and spent extra time with my brother to show him the new remote.

The agent's did a great job, they called ahead so I was prepared. They hooked everything up and cleaned up super fast.

I love my new tv & stand. Must say that the 2 reps that delivered them were knowledgeable and respectful.

The agent did an excellent job setting up the TV and exlaining options. He was atient and knowledgeable

The gentleman who installed my new tv was very nice and went over and above the regular service to make sure I knew how to make the tv work. Thank you, Kevin.

The techs unboxed and then set up the TV and synced it to a Samsung - HW-B750D 5.1 Channel B-Series Soundbar with Wireless Subwoofer, DTS Virtual:X and Bass Boost. They also configured the TV to attach to our home WIFI network. When they left, they also took with them, all of the boxes & related packing material.