Customer Ratings & Reviews

Spencer kept me in the loop. He notified me he's running late and gave me an up dated arrival time. Spencer was very friendly and worked fast. He kept the place clean. He made sure I knew how to operate the remote.

Very quick, knowledgable personnel. I was impressed with their skill and they were very helpful to me and my wife.

They were Professional, fast and helpful all the way. Great explaining things and following instructions. Cleaned up after work was completed. No problems at all. Well worth it.

the squad arrived on time and went to work on a site assessment , tha main problem that i have plaster lathe walls but they overcame the issue luckily it was above the fireplace so the plaster is much thicker there al in all a great job

Agents knowledgeable and set up the TV with care in a professional way. Very friendly and helpful. They made all the necessary attachments.

the guy was great knows what was to be done and did it quickly explained to me what he did and asked if i had any questions

Excellent service. Agent came and installed the TV and showed us how it works.

Got a new OLED TV and was sure glad that they hooked this up and got it running before they left. There is so much it does and while I like tinkering with it I feel a lot better after they walked me through it. It cost me a little but it was money well spent.

Geek Squad did a great job getting TV in space and properly connected. They were very helpful and answered all our questions.

Outstanding setup of new Tv so much b then me crawling all,over floor and reading and rereading directions. During COVID 19 restrictions I was left with no added stress, just a happy ending.

I paid to have my new 65-inch TV installed and setup and programmed by The Geek Squad service they did an outstanding job and made installation look easy connected it to the internet smart TV Etc would highly recommend using them for any TV / 60 in

This was my first time having someone connect my TV the were and excellent crew.

The squad got my new TV up and running, moved the old TV downstairs, got it running, and took away my old old TV, all in less than one hour. Everything worked perfectly. Thank you.

They were very helpful in setting up the TV and making sure I knew how to use the remote and also set up the soundbar I had with it.

The agent who installed our tv was quite patient & very knowledgeable, but seemed less tender to seniors like us who understand tech slower.

Phil brought the tv into our home and provided top notch professionalism. He was friendly, helpful, and professional in the set up of the tv. We were extremely pleased with his input.

After a few tweeks, things got straightened out. Molly was a doll and so helpful. She is a credit to Best Buy.

Thank you! Alexi was very helpful, efficient and informative.

They ser up my TV and connected me to cable. They walked me though all the nice features that the 5V has.

The Best Buy Rep (Howard) was super knowledgeable and had the tv set up and working in a jiffy. He also helped with orientation for using the set.