Customer Ratings & Reviews

The guys did a good job and were efficient and complete.

The geek squad came in and set up my tv with ease. they were friendly and did a great job. i would ask for them again if i needed someone

Very helpful and patient with us. Arrived on time.

The agent set up my new TV, removed the old one, and made sure that I understood perfectly how to use the new one. He was patient and skilled.

These guys were great they really helped I highly recommend them

The Geek Squad Agent was competent and friendly. He quickly got to work, installed the wall mounts and connected the TV's. He was very patient and made sure I knew how to correctly operate the remote and television.

The agents brought in my TV and connected it for me. It's working very well although I wish I could increase the volume as I am hearing impaired. All in all, I'm very happy with it.

The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!

Team did an excellent job of setting up and testing all equipment. Appreciated the fact that they spent time explaining all the features. They even bundled the wiring to keep the installation neat and tidy.

The best investment made. I ordered the TV, had it delivered and installed. The Geek squad came and installed a woofer, Sonos speaker and Eero for wifi expansion.

Installers were really nice and knowledgeable. Helped set up remotes and everything. Knew what questions to ask!

Very efficient, kind & thoughtful installers. The entire time wore their facemask & I did as well. Respectful & went thru all the procedures of making sure all components worked.

Had the Geeks come out to mall mount my two new 85in Samsung TVs to the wall for a clean look.

The geek squad guys were professional and kind! They made sure I was comfortable with the tv showing me every platform it had and whether or not I had any further questions or concerns.

Called before coming, courteous, patient,and totally efficient. Set our new TV up and went over all the new features we were getting. We just watched and everything was connected and running in no time.

The tech was great! The only reason for the 4 stars is the not so great experience with setting up the service call. WAY too hard to get to the right person and then they didn't pay attention to the phone number I said to call which was a problem for the tech trying to find the place.

Our technician was great. He installed the equipment and then gave a great tutorial on the way to operate everything, having us run through the steps ourselves to insure we understood.

Agent set up tv and all devices so quickly & everything works perfectly!

Terrific. Set up was for a 90 year old woman who's 15 year old TV gave out. The cabinet she insisted on using was a tight fit. The guys were very personable and patient. Explained things well. She is very happy.

The team was very good and efficient of the set up, I’m very pleased with the result. Recommended.