Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Easy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad called first, was here as scheduled. Did their installation, then walked me through the use of the new TV, they also hooked up our new Blu-ray player and shared how to use it as well. Thanks Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great, fast, knowledgable and helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time, very minimal time taken with getting the job completed, explained the working of the new TV and took the old TV, Would definitely recommend this team to anyone,
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A+ to the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad connected our TV, set up apps, explained how the remote works, and answered all of the questions that we asked, plus more. A+ to the Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The agent installed my TV very quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV and showed me how it worked and what I needed to do in order to add new apps.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek guys were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent crew who installed for me. 55" tv over the fireplace and I couldn't lift. First smart tv so I needed some direction. Very nice guys!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was helpfull and very knowledgeable got it going the first time and was very pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well done, Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service! The team showed up within their projected time frame, unhooked and removed the old TV, then set up the new one and tied it into my system. I did need an optical cable to connect the TV and the sound bar, and I got it the next day myself, but that wasn't a part of the installation package, and the TV's sound was adequate in the interim. Then the team left, taking the old TV 1with them. All highly satisfactory. Excellent job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent arrived on time and set up tv and checked several channels. I could not figure out how to pull up local broadcast stations and he patiently showed me how.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thoroughly pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had two teams come out while my wife and I dithered over which system components we like best in our home. Your guys were great. The wealth of information shared was incredible. Your customer setup and service teams are the best we've known. We are so pleased to be Total Tech members. Marcus, you're the best, but thank you everyone.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that set up the TV were excellent. I was very happy they did the setup and also hooked up our sound bar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very informative. Took time to explain what he was doing. Made sure I knew how to operate TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
worth it if you can afford it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth the money for sure, takes away the hassle of setting up a new tv or returning it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Thanks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came in and set up the tv in under 10 minutes. Very quick and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up tv and all devices so quickly & everything works perfectly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Leave it to the experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally joining the 21st century by replacing an older CRT TV (cathode ray tube) with a flat screen smart tv. Not knowing what the job would entail we purchased the Geek Squad installation package as well
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad had a subcontractor come to our home to install our tv. They were on time, courteous, covid safe, and knowledgable. The setup was fast and enjoyable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I questioned the $200 fee to deliver and set up the TV, but since I'm not supposed to lift that much, I went along with using the Geek Squad. Boy, are we pleased! The agents were great and efficient, but they took the time to show my non-technical wife how to use all the streaming features. She is thrilled with 'her' new TV, and I think we got a great value.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up tv, checked settings on tv, explained remote control and removed my old tv. TV is running perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
These Geek Squad guys are good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs were professional, knowledgable & very thorough. They quickly set up both TVs, connected them to our remotes & services and showed us how to operate them. Great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks Rock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally professional and knowledgeable staff who installed and set up my LG OLED television and matching Ultra HD player. Great buying experience. Call in the Geeks and get the job done right from the start.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
