Customer Ratings & Reviews

Service tech was excellent, very knowledgeable . He was extremely patient explaining everything to me and very nice.

Listened to our needs and completed installation perfectly. Technician was on time and worked efficiently.

The agent was great. Hooked up everything arranged the DVD and charter box and made it easy for us to use. Programmed our remote to work with the TV and the charter box. Great service. Well worth the cost.

The Geek Squad set up and installed my new TV without an issue at all. Clearly, he knew EXACTLY what to do and when!

The guys are friendly and thoroughly. You can tell they have been doing installs for a long time as well as doing them together. Everyone wants to try to shop around but you won’t regret having these guys install.

Chris and Janelle were absolutely fantastic!! We could not have asked for any better installation and service. Chris is a true professional and Best Buy is very lucky to have people like this installing products for them. GREAT JOB!

I highly recommend the Geek Squad techs. Will and (sorry I don’t remember his name) his co-worker arrived as scheduled and assembled my home theatre system out of the boxes they were delivered in. They set a blanket down, to keep from scratching my wood floors, wore shoe covers, and proceeded to put everything together in a timely fashion. They left NO empty boxes, paper, or trash of any kind. When finished setting everything up, they asked if I was happy with the results. Yes, I’m very happy. Great job guys.

Will not review individual items. Mass purchase due to lightning damage. Brandon in store was the best. Patient and supportive with good suggestions. Did not try to upsell due to nature of interaction. Gave discount on geek squad since easy installs.

The Geek Squad did a great job setting up our new TV and getting everything connected to cable and the ability to use one remote. They were very knowledgeable and professional.

The crew was professional and answered all my mothers questions and showed her how to use the new set.

The Tech set up the TV and installed updates and connections.

Tech was very knowledgeable and set up my new TV exactly where I wanted it. He was friendly and helpful.

The teck. was polite, professional, and efficient . He also was very patient in explaining and showing me how to operate the remote. The service is well worth the cost to me.

The men who arrived to set up my tv, sound bar, blu Ray we’re profession and fully aware of how to set up the equipment. They were able to explain how everything worked. Actually explained in a way that was easy to understand

The rep was on time, was personable and knowledgeable. What he did in a short time would have taken me a day as I didn't have a clue. It was well worth every penny. Thank you.

Brian clearly know his way around the QLED. Quick installation (no issues), excellent briefing, quick and expert response to a follow-up phone call

The Geek Squad addressed all my concerns and handled the installation like the pro's they are.

Geek squad arrived on time. Dismantled my old tv, installed the new and hooked up the DVD player, cable box and old sound bar. Plus my old tv was hauled AWAY. SORRY ABOUT THE CAP LOCK.

The tech did a great setup and walked me through everything. Excellent job!

the geek squad mounted my 65 inch tv and connected everthing to it.