Customer Ratings & Reviews

The installers very very professional. Took their time to assemble and connect the tv correctly. They answered all my questions.

Best Buy installed my 65 inch T.V. They were the best ,professional and very polite they brought in a big blanket vacuum cleaner and every piece of paper,dust,etc. they made sure it was clean also the installation was the best.

This review is actually mixed. Our experience purchasing several tvs, fire sticks, brackets, and a media room set up was bat-guano-hits-the-fan. Truly one of the worst customer service experiences ever. We vowed to never use Best Buy again. However, the Geek Squad CREW that showed up to install everything -- two hard-working gals -- was terrific. They were on time, courteous and knowledgeable. Best Buy's troubles seem to come within the store management or in the corporate management.Either way, don't blame the Geeks when it all goes wrong.

Great experience! Tge Geek Squad was friendly, professional and showed me how to use my tv after they set it up

Very pleased with my purchase. I shopped and reviewed several different Televisions. Had Geek Squad set it up. Larger TV than I ward to do myself.

The agents set my TV on the stand and made sure everything was hooked up properly. He also showed me how to access use the remote and answered all of my questions.

The agent set up my TV and made sure I knew how to work my remote. He was extremely knowledgeable and helpful!

The Geek guy easily and quickly set up my TV and connected to the internet. Was very kind and on time and kept me informed of when to expect him at the door. Good guy.

Setup of my TV along with my receiver, DVD player and TiVo all went smoothly and I even got directions on setting up my universal remote.

They did what they always do. Set up nice and clean exactly how I wanted it to be done.

The guys came out, set-up the tv, even set up our antenna. They were very knowledgeable about the tv we bought and offered a few pointers with features. Things went smoothly.

JD & team was amazing. Super polite during delivery, installed on outdoor patio home exterior wall. Detailed during setup.

The agents arrived on schedule and set up the TV and explained everything clearly.

The 2 agents were very professional. We are senior citizens and they were very patient with us as they explained how to use the TV.

The most professional group of guys....They set us up perfectly and made sure everything was working perfectly before they left

Great job from the tech. Exceeded expectations abd professional

The agent who delivered our TV and set it up for us was a magician. The TV was too long for our cabinet and abra cadabra he found another piece of furniture to put it on and did all the moving around of the pieces. He not only solved the problem, we like the room better with the furniture pieces exchanged. He was also so patient in making sure we understood how the whole thing worked!

The Geek squad installed my tv quickly and attached my cable box with ease. I now have a new large screen to watch clearly.

Very friendly helpful and knew what to do and helped me set up my Samsung account and TV setup. Thanks so much

The Geek Squads employees were knowledgeable, courteous and helpful in every way when installing my new 65" TCL TV. I could not have had a better installation service.