Customer Ratings & Reviews

Wasn't geek squad was 3rd party installers. Was very professional and fast, routine definitely down to a science.

The 2 young men who set up my t. V.were wonderful. Friendly, helpful, knowledgeable and efficient. Thank you!

Devon and Beth (Elizabeth) were very courteous, helpful, professional and very knowledgeable. Perfect job. Highly recommend Geek Squad.

This was the third attempt over as many weeks to deliver The LG Nano TV. Not the agents fault but a "warehouse" problem. The agents were great ,arrived on time but ran into problem placing it on stand because the legs of TV are much wider than earlier models. While I had ordered a 65" that model was suddenly not available. So I received a 75 " for the same price . So the guys had a lot of work to do putting the TV where I had planned on it going. They were great! The agents did pair it to my Comcast remote instead of the LG remote which I need to know how to use inorder to adjust settings.

I purchased a new TV console requiring my TV, recorders, etc. to be reconnected. Two gentlemen came, delivered the console, assembled it and connected all the TV connections as well quickly and efficiency.

The agents set up my TV, and connected my devices, and answered all my questions.

was very pleased with this service and the tech Zach.

The agents were on time and very knowledgeable the agents called us to confirm delivery time. The agents set up the tv very fast.

Great work and quick! Geek Squad tech was extremely helpful.

Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

These guys did a great job delivering and installing our TV. They were very neat, organized the cable hookups, gave a general tutorial on usage and navigation and answered any questions we had about the TV.

The agent I spoke to was very helpful and did exactly what I needed to get done. I expanded my order for a new stove to include getting rid of the old one.

The agents showed me the "ins and outs" about the Vizio that I purchased. They were polite and knowledgeable. AND, they cleaned up all the packaging and took it with them.

As always the Geek Squad guys were efficient and fast…and very pleasant!

The Geek Squad guys that came out were the best! Such a huge difference from these two compared to the 3rd party crew.

Pleased with everything including Geek squad installation, only problem/issue was that I received notifications that I had entered into yearly contract with Geek Squad and that I was billed, obvious that my email was infiltrated.

Professional, speedy, and polite best describes the service I received when my replacement set was hooked up and programmed for me. Thank you again, Best Buy, for providing superior service. .

These guys were great, friendly and new what they were doing. They answered all my questions and setup everything perfectly.

Anthony was very knowledgeable, friendly and importantly---competent. He also solved a problem I had with Best Buy for over a week and he solved it in one hour.

The agent set up and connected TV. Hayden Gural was very friendly and patient answering all our questions. He is a credit to the Geek Squad.