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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 18,760 reviews
  • Rated 5 out of 5 stars

    geek squad tv setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad delivered and set up my tv quickly and seemingly effortlessly. I watched it and was glad I took their service. There was no way I could do the tweaking they performed. $ well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my new tv and took out the old one. They connected other devices and downloaded streaming channels while explaining how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a phenomenal job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came in was very neat organized connected everything very quickly and accurately and explained everything to me is actually not part of the geek squad is contracted by them, I am very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable team member did set up. Answered all my questions. Good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up. Courteous and efficient. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV carefully and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV, hooked up all of the devices and answered our questions. They were knowledgeable and polite. We enjoyed working with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who delivered our TV and set it up for us was a magician. The TV was too long for our cabinet and abra cadabra he found another piece of furniture to put it on and did all the moving around of the pieces. He not only solved the problem, we like the room better with the furniture pieces exchanged. He was also so patient in making sure we understood how the whole thing worked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job and amazing fast work by the team. 86 inch set up perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who showed up did a great job! They were both very friendly and professional. It takes a little while for me to adapt to new technology so I really appreciate that they were very patient with me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Origial installation was great. Two professionals came to our home. We then had a problem that was probably caused by one of us. Called installer (per his instructions). No call back after four calls. Called his supervisor (his instructions). Called back within a day. Promised a call from installer. None after two days. Called supervisor again. Next day installer called. Promised to call or stop by. NOTHING. Paid a lot for Geek Squad help and am not happy that it has been two weeks!! I believe this service is a necessity but when paying for it, it should be available!! So yes, necessary. Recommend? No.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members were professional and courteous. They not only completed the install but made sure that I knew how to operate the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and always helpful also on time i would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was quick and efficient. He even waited for me to get the right equipment from my internet provider so he could install everything correctly. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes and did a great job and was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad addressed all my concerns and handled the installation like the pro's they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! The servicemen were thorough and very polite. They expjained everything. The tv works great and we are vety happy. The prices were reasonable. We are very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Victor and assistant. Efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GEEK Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on schedule and set up the TV and explained everything clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought my first 4k TV and had geek squad set it up for me, They were really helpful going through the set up process and explaining every detail of the TV. Would highly recommend them for your installation and setup of your new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment quickly and made the whole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees who set up our new tv they were top notch !

    I would recommend this to a friend
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