Customer Ratings & Reviews

Lance Morgan and the gentlemen with him, whose name I can't recall, were very knowlegeable and professionable. They were also very friendly and helpful in explaining the TV and setup to my other systems.

SETUP TV TO MY SATISFACTION.......ANSWERED ALL QUESTIONS....VERY VERY PROFESSIONAL

Excellent service. They were very respectful of my home and cleaned up every speck of dust from the drill. TV looks great!

This tv is a replacement for a higher priced tv, I think it has a better picture than the faulty lone and was slightly cheaper.

The technician was prompt, friendly and very professional. I couldn't have asked for better service, unless it was free.

Squad arrived on time, moved old TV to new location and set up new TV and got all functions working and explained all features. Super personnel and super job

I like my new Samsung TV very much, however, I find the new modern remote very difficult to find what I want to watch. It took the Geek installer almost an hour to install and set up my YouTubeTV as my app. I don't wish to watch Samsung + and all the "old" tv series. I am considering switching to my google chrome remote, but haven't yet. I also think the TV is slow to turn on.

Great tech that came and installed my new TV. He was on time, very thorough and answered all of my questions.

They connected the TV and set it up very fast. Did a good job, I could have used a little more instruction but it worked out great.

The delivery and install person Ryan was very friendly, knowledgeable, and patient with us since we are senior citizens. He explained everything!

The guys always do a great job and I have seen them a lot this year

Had my apps up and running and even connected an antenna I'd purchased from a competitor. Explained menus and remote for my new big screen TV. Weren't rushed or condescending. Great service and well worth the cost.

Set up and connected quickly. No problems with connecting and the cable remote works with the TV and the cable box!

They were fast and informative. Had it set up in no time and had a lot of info on how it all works.

Outstanding picture quality with outstanding set up service. Tech that set it up and explained it was absolutely great.

The guys did a good job and were efficient and complete.

The tech that came out to deliver my TV did a great job and even came back the next day to take care of unexpected issue. However, Geek Squad did not come out. It was a third party vendor. Not a big deal considering that the job was well done, but a bit misrepresented by the store.

the guys from geek squad came out and set up my TV by mounting it and setting up the cable. it was a fast easy service and i would purchase it again if i needed it

The agents mounted my new tv and took their time explaining all the bells and whistles. As a senior, they treated me with care and respect. Highly recommended!!!!!

didn't give much instruction. They should have reviewed how the remote works and what adjustments can be made in picture and sound. This is a pretty complex TV and it wasn't cheap, doesn't even come with an instruction book.