Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 18,760 reviews
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my new TV. He also moved my old tv to my guest room and set that one up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Victor and assistant. Efficient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installment quickly and made the whole

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees who set up our new tv they were top notch !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent acted with courtesy and was knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional setup and connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad did an outstanding job. With the connect and soup of my direct tv system with the new TV. After it was all set up they walked me through all of the functions of the new remote. I am very happy with the service that they did for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up our new TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was very knowledgable and helpful. Set up TV and connected it to our existing equipment. He also explained the TV operation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad removed our old television, mounted the new one, and connected everything. They answered all my questions and were very pleasant .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed Equipment with care and speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed tv, speakers and all that went with it with care and proficiency. They explained everything, making sure I understood how to use remotes. I would have them again if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85in. Tv to wall and my sound bar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great did a wonderful job. Would recommend them to anyone that needs any kind of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made it Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs that were knowledgeable and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend Best Buy, Total Tech and the Gee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a TV from Best Buy and as a Total Tech subscriber this includes installation. On the appointed day two Geek Squad associates arrived to install the tv to our pre-wired surround sound system. The lead associate and his co-associate were professional, personable and did a wonderful job for us. I would recommend Best Buy, Total Tech and the Geek Squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient!xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery and setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and worked over their lunch hour Did a great job and connected to all my devices! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my delivery and set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and on time. They showed me how to use TV and work with the interface. They removed the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation by Dillon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dillon did an outstanding job connecting my new TV. You should not hesitate to send him to any of your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents went far above and beyond . They were courteous, safe, and extremely thorough. They ended up saving me money and solving my problems. Will absolutely use them in the future!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I chose this option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I chose to have my tv delivered and installed. The gentleman not only installed my product and answered questions...he did not leave until he was certain I had the basic operation of my product down pat. He was FANTASTIC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication prior to & on the day of. They were on time and put booties on. Both technicians were outgoing and knowledgeable. Were not condescending. Demonstrated our device thoroughly - until we were comfortable using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an ongoing customer of the Geek Squad. Now all my electronics are covered under this new plan. I totally trust them to do a great job every time. The person that delivered and set up our TV was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service people!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really nice and knowledgeable. Helped set up remotes and everything. Knew what questions to ask!

    I would recommend this to a friend
Sponsored