Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 18,760 reviews
  • Rated 5 out of 5 stars

    TV delivery and set up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an ongoing customer of the Geek Squad. Now all my electronics are covered under this new plan. I totally trust them to do a great job every time. The person that delivered and set up our TV was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK squad setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my TV and connected all my external inputs. However, they seemed rushed and didn’t explain a lot. Also, I had purchased new HDMI cords and they just dropped the small plastic covers on the floor. I have a dog. I was not pleased that they were so careless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad guy was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up and connected TV. Hayden Gural was very friendly and patient answering all our questions. He is a credit to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer did a superb job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very well informed about the product and the installation went very smoothly. He programmed the set and the blue-ray player and explained everything so I could understand. Very good installer. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Technician Brian did a Fantastic Job setting up my TV !!! I will ask for him if I ever need a Geek Squad Tech even if I have to wait untl he is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. Installed the tv and showed me in detail how to use it. They programmed everything on it so I didn’t have to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it if you can afford it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money for sure, takes away the hassle of setting up a new tv or returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent handled himself in a very, very professional way. He was quick, had a well concentrated mind set, was efficient, neat and thorough. Would recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and set up my TV and remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff were very fast, efficient and helpful. Everything was set up quickly and everything worked perfect and my remote and TV and internet were all connected for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house moved my old TV and set everything up with the new one. The were very clean and left no mess at all. They were both friendly and explained my new TV thoroughly. I will continue to use this service for every major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent instillation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened to our needs and completed installation perfectly. Technician was on time and worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service staff on time work very fast at what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV, and connected my devices, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice setup speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived to my home with the proper attire to protect me and themselves from any virus. They took the TV out carefully and set up everything in a mannerly time. The service is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and set up my new TV exactly where I wanted it. He was friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas is wonderful very nice man Knows his stuff Cleans up after him self Called while on his way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad technicians are extremely knowledgeable and complete their work in a very short amount of time. They are also very friendly and will answer any questions you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed tv,bose sound system very professionaly. the Geeks on my install were very informative and should be commended for their professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was so worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My New Smart TV in No Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only great things to say about Alex's tech service in setting up my new smart TV. He gave me advance notice of when he would arrive and his quick and efficient work had my TV up and running in no time. I appreciate his patience in teaching me how to use the clicker and the new system. Thanks!

    I would recommend this to a friend
Sponsored