Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a superb job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alberto, mounted the TV on a base stand, wired TV to surround sound system, tied both thru one remote. He than ran thru the complete set up with me, testing channels, streaming services, so I knew everything worked the way it should. He was a gentleman and extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny and Cussing Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were outstanding. They set everything up and programmed everything. Then, they taught us how to use everything. They were patient and their knowledge and expertise was worth every penny. Hours of frustration saved if we had attempted the job ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect was so worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have had this service. Set up was a breeze and training was great. no guessing, just wonderful service. Quick and easy. Professional staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and all services. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gentlemen did a great job setting everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyWithGeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up our new TV. They were knowledgeable, friendly and explained how to use the new remote, etc. well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great at setup. Knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the sound problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was restored to factory design and peace reigns in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having someone to unpack your TV and wall Mount and then hang it is well worth the price. The guy even taught me about my TV controls and made sure it was working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent did a quick job and was very nice.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv,bluray and receiver. He thought he was here to install a TV. Our only disappointment is that the cables are so short we can't move our electronics at all. The agent did the best he could without knowing what he was here for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad came on time they said they would when they called. They installed the television set fast and showed me how to operate it I highly recommend Greek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tech!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did a fantastic set up and gave clear instructions on usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was a breeze thanks to the Geek Squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and installed my television. I was very pleased with not only their work but most importantly with them taking time to answer questions and permitting me to operate the television before they departed. Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great gob.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unpackaged, set up and even hooked up a VCR for us. Great servicde.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at scheduled time. They delivered and set up my 75inch TV quickly and cleaned up all packing materials. Maintained proper CV-19 protocol and made sure I understood how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick showed up on time very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they always do. Set up nice and clean exactly how I wanted it to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's came in very professional. Spent three hours getting unit mounted and fishing all the connections. Well worth the price for the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people who do a good job installing the smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up and explained the whole procedure in no time. It would of taken us a couple days to figure it out.They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service as always

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third television that the Geek Squad has installed for us. They do a great job. They never leave until they are sure we understand how to use the remotes. Always have had great service.

    I would recommend this to a friend
Sponsored