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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV set up was outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha individuals who setup my TV were outstanding and very polite. Kyneddy Spelling is wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job of delivering and setting up my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Squad members expertly unpacked, assembled and connected the TV to my system. They then configured my cable remote for the new TV and explained how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, very efficient. Had purchased TV for my grandmother and had it delivered and installed. No complaints! Very friendly and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two people came to set up my 65" LG tv and all went well. They were on time and they set it up quickly and showed me how to use it then they had me show them I could use it which was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not techies......Don't think twice about having your big screen tv set up by the Geek Squad. They came in and made sure everything was up and running and gave us Smart TV 101 lessons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Q 90 75 inch flatscreen TV. It was far too heavy and fragile to trust me and my husband to install it without cracking. The Best Buy guys who installed it in my house and got it running were amazing. I was apprehensive on the delivery and installation fee. It’s another expense I hated to buy. But it was worth it. I didn’t have to worry about getting the TV home without cracking, nor did I have to worry if I had enough strength with my husband to put it up on its stand. I would definitely do it again if I made this large of a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Finally I felt completely at easy with such competent, courteous and attentive guys. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of Television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Mike and Kyle were excellent. Very professional but also explained and work friendly. Outstanding employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy something that needs to be hooked up. I will choose their service because it’s fast and convince !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to risk handling this TV because it is large and I am prone to mishaps with anything glass. The tech skillfully installed it and connected all the other components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were smart and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV and made all the connections. They also instructed me how to use my DVD set up, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were gracious & knowledgeable. They set up our new tv quickly & efficiently, and answered all of our questions accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Technician was GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up my tv, taught me how to use it. He was great. I love being able to have this as part of my total tech support membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to the wall and connected it to our streaming services. They did a great job and had it all set up quickly. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installs all my televisions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad numerous times and always happy with their service. They take the time to do ot right and don't rush in and rush out. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved from another location and the agents were very professional and connected everything with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents that delivered my tv did a great job. They connected all my boxes and reviewed everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easily done. The service personal were very professional and knowledgeable. They willing answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad members who came out to set up my LG TV were on time and efficient and answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the TV and all the wires that were needed and explained everything to me in an easily understood way.

    I would recommend this to a friend