Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18765 reviews
(18,765 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up and got everything connected correctly. Very friendly and provided excellent customer service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Have no idea why this needs a title.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was punctual, courteous and did his job satisfactorily.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was great at setup. Knowledgeable and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv & stand. Must say that the 2 reps that delivered them were knowledgeable and respectful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Tech fella's.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyler & Frank did a fast efficient job, very smart for Installing TV's and Logitech remote. Very friendly and happy attitude. Will request them next time I need installation. Bev
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad added accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment made. I ordered the TV, had it delivered and installed. The Geek squad came and installed a woofer, Sonos speaker and Eero for wifi expansion.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my sons TV and that meant alo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent went out of hi s way to help my son,he is in a wheelchair and not able to do it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice people who do a good job installing the smart tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding and very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a very good job with the installation of my TV. Took their time setting it up and making sure I knew how to operate it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed My New Smart TV in No Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only great things to say about Alex's tech service in setting up my new smart TV. He gave me advance notice of when he would arrive and his quick and efficient work had my TV up and running in no time. I appreciate his patience in teaching me how to use the clicker and the new system. Thanks!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men were on time. Very professional and very helpful in explaning everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery and Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, both were very polite, professional, answered all of our questions and explained how to operate everything. Great guys!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
VERY COOOOOL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE BIG TV AND SOUND BAR ARE FANTASTIC!!!!!! VERY CLEAR & THE COLORS ARE VERY BRIGHT MY WHOLE FAMILY LOVES IT..........
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents assembled my TV and made sure everything was working good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new tv efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new tv was installed correctly and the tech came on time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation was very smooth.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and complete setup. They were very thorough in explaining what we needed to know.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek SquD rEVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both gentlemen were prelesional , courteos and clean.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Very personable and knowledgeable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joel came out and took about. Great amount of care to set everything up correctly and explain everything, took as much time as needed. Also moved a very heavy older set by himself that was appreciated.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Excellent Geek Squad experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris and Nate did an excellent job with our TV install. Friendly, knowledgeable, courteous and good representatives for Best Buy. They answered all questions we had and made good suggestions for TV care/usage going forward. A very pleasant experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend