Customer Ratings & Reviews

Blake was fast and did great job of setting up the TV. He answered questions and demonstrating the controls.

I was notified by phone when the technician was on his way and a estimated time he would be at our house. He was right on!!! Very professional and polite. Did a great job and did a clean up after he was finished

The crew was outstanding setting up the TV. They were very knowledgeable about all the fine details of making a complicated TV perfect. Worth every penny. Great job!

The agent was friendly and knowledgeable. It was a complete service. WE are very happy with the product and service.

Frank and Patrick from Reno are worth their weight in gold. Professional, knowledgeable and so friendly. They really know their stuff. Saved us a lot of heartache and were amazing.

It was worth every dollar. The 2 guys came with my purchases and had them set up in no time. They also provided helpful tips to the operations of the TV & Soundbar.

The geek squad did our TV delivery and setup. The first set they came with was cracked, they wasted no time at all going back to the store and getting a new one. Total install was less than 1hr. Nice job guys!

The agents installed my TV with professionalism and troubleshooting with setup.

The agents were great and very efficient and helpful. They also helped with some existing problems that I’d been having. Much appreciated

The installation was done quickly but not smoothly. The picture and service were set up and I was instructed on the use of the TV controller, but it wasn't integrated properly with my cable controller. So we still need to use both controllers and the sound can't be controlled with the cable controller.

All items were set up and working great. Geek team members did a great jon with set up and explaining all items to me

Very happy with Josh ( Josh D I think ) the way he took care of everything and helped with a few issues . I'd highly reccomend the Geek Squad and Josh in particular to everyone !

The guys that made the delivery, did the unboxing & installed it’s stand. They did a great clean-up job & disposed of the box & all packing materials. I highly recommend this service!

The agents communicated when they would arrive, and then actually arrived on time! Very nice, respectful and knowledgeable men. They set up our new 65" TV and also set up a soundbar which they happened to have brought along with them on the truck in case we might want to get one once the TV was set up. We hadn't thought we needed on when we ordered the TV, but it makes all the difference in the world! We have been so pleased with the Waynesville Geek Squad. We're from Atlanta and have honestly had much better service from the store and Squad in Waynesville!

Wow! These guys really know their stuff. Very polite, communicative and competent. Made the set up look simple, and answered my questions clearly. the last time I did my own set-up. Really glad I had the pros do it this time. Also they took away my old equipment.

Geek Squad set up my new TV quickly, reconnected my streaming services and clearly described basic operation of new remote. Promised to follow up with me, but didn't -- which is why I gave 4 stars instead of 5.

Geek Squad installed my TV quickly. Answered all my questions. Set up my remotes to work with my surround sound system. Happily took my old TV away. Would recommend them highly.

The delivery and set up was flawless and the team was fun to work with. Fast and efficient and showed us how it all worked.

the sound was restored to factory design and peace reigns in the house!

The Greek Squad tech was on time for the appointment. After the connections were made he reviewed the remote then answered all our questions. Great service and worth the cost.