Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Well done Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up and install was done professionally and quickly. Everything worked on first pass and is continuing to do so. G.S. was a great help in getting this done quickly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was great to set up my new TV and soundbar and connected devices. Very efficient and provided support on how to operate the new TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These gentlemen have been absolutely awesome! We would highly recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
75” tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job on my new tv the first one that failed not so much but in the end came through for me the reason for 5 stars
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgeable and polite. Simply explained set up and use of tv plus related apps.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation & Instruction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very helpful in providing information and explanations to help me understand the process they were following to set up my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Exceed my needs and expectations, again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ramsay tool all the time necessary to not only setup the TV, but also to make sure that all of my devices were connected to the same Wifi connection, including an Antenna, and OTA DVR, my AT&T cable, a Hard drive, and my new (BB provided) eero Mesh system. It took longer than we expected, but he stayed calm, and we worked together to make it all work, Patience is a virtue. He has loads of it! We've worked together before, and if I could, I would ask fo him on every Install. I could never have done it without him. Period.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation of tv by geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv was setup by a geek squad member. He was very polite and the installation was professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a great service and have been happy both times I have used them!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superior Installation Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my home to install some speakers on our lanai. They arrived when scheduled and did a great job (neat and tidy-cleaning as they worked). Speakers sound and look great. Thanks!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men came and hooked up our tv. They were very polite and nice, explaining everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was fast . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guy had our TV mounted and hooked up to all our devices quickly. He also took the time to show us how to operate everything with the remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad came and disconnected the other TV and connected my new TV and the Xbox and Netflix for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were a big help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad set up my TV and all my other devices. They explained how everything worked. They were also very friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Moved TVs, both got mounted with no issues. Area cleaned and techs could not have been nicer
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did excellent on the installation......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful job,,,could not have done a better job.......
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
the agents was neat clean and very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thenagent was excellent. Love the picture on my new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
What we wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic TV. No bells or whistles. Does what we wanted it to do. Sales person very knowledgeble. Delivery on time and service professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad expertly installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys connected tv and were very helpful answering any questions and made sure everything working before leaving! Highly recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
