Customer Ratings & Reviews

Such great young men who did the install. They kept us informed of their arrival time, worked efficiently and did a fantastic job

As always, the Geek Squad did excellent job. Have had this on prior tv - was a bit disappointed that price went up (5 years prior) but what hasn't? Excellent job installing & setting up as always. I wouldn't buy a large tv any other way.

Set up TV and got it going. Very nice and handled everything with care.

The agents installed my floodlight and nest smoke detector. They were excellent, efficient and very friendly. It was one of the best experiences I have had with Best Buy!!

quick, clean and efficient........................!

Agent set up tv but haul away did not happen since the old tv was still installed when haul away was ready to take away. You’d think the schedulers could get it right.

Tech was very informative. Took time to explain what he was doing. Made sure I knew how to operate TV.

The agent connected all the devices we use to this tv and saved us a lot of headaches as we are not tech savy.

They did a great job of setting it up and explaining things. they went above and beyond in helping Bob with another tv. We truly appreciate it.

The GS team were right on time, very friendly and super competent. I use GC for all of my home tech needs. I highly recommend them!

The Geek Squad agent did a great installation and ordered a bracket for my other TV and had a team member bring it to make the entire installation complete and exceed my expectations

Joel came out and took about. Great amount of care to set everything up correctly and explain everything, took as much time as needed. Also moved a very heavy older set by himself that was appreciated.

The Geek Squad came in with my purchase and installed everything to my satisfaction. Outstanding customer service! Thanks.

Geek Squad was great. They delivered our 65 inch TV, set it up and explained all the functions. We would recommend them to anyone who is not very tech savy, especially Seniors.

The agents brought in my TV and connected it for me. It's working very well although I wish I could increase the volume as I am hearing impaired. All in all, I'm very happy with it.

The technician was on time, efficient and pleasant. He explained everything and was very nice about it.

They were in and out in record time and did an excellent job installing my TV.

Very efficient, kind & thoughtful installers. The entire time wore their facemask & I did as well. Respectful & went thru all the procedures of making sure all components worked.

Apparently, Sony updates its products automatically remotely, which mucked up reception format. As I recall, the cable company cured that problem remotely. Otherwise, no problems. Nice picture, pretty good sound. 60".

The Geek Squad delivered and setup my new 55" Sony tv. They also removed the old Sony tv. They reviewed the new tv with me and answered all my questions. Excellent service.