Customer Ratings & Reviews

The agents of the geek squad were excellent. Very friendly and very competent. Most techies are good only at the latter not the former.

The agents set up my TV and did all the connections... They also set up my cable remote to work with the TV... They were on time very clean and did a great job overall.

I can't rave enough about the service I received from Jeremiah on setup of my 3 TVs, Peloton Tread+, and wireless printer, plus installation of an eero mesh network this week! After a disastrous Saturday due to lack of service from Spectrum, Jeremiah outdid himself by rescheduling for the following Wednesday and completing all of my setup in an hour and 15 minutes. He did an excellent job explaining how everything worked and, 48 hours later, everything is still working flawlessly. I wish all service providers hired professionals like Jeremiah!!

We have a complicated sound system, old with new, and the sound did not play when Geek Squad set up the new TV. I thought I'd be left without sound while they called out someone else because they weren't figuring it out. But they had troubleshooting conversations, tried different things, and worked at it until they figured it out. And we got sound! They were not giving up! They did a great job, quick, friendly, and professional.

They were excellent. Were careful. Knew what they were doing. Explained everything about the tv. Answered all our questions. Best money I ever spent

Geek Squad technician was very professional. He set up the tv and explained the operation. Very conscientious and detailed in making sure I knew how to operate the tv, DVD player and the cable box.

They did an excellent job! Very personable and knowledgeable!

An excellent technician came on time and set up our TVs in good working order.

The agents set up my 65 inch tv and connected it to wifi and the internet. Made all the necessary adjustments.

Stanley arrived ON TIME, proceeded to assemble the barn door stand then hooked up TV, set it up...cleaned up and left. We were & are VERY PLEASED with everything! YEA GEEK SQUAD & BEST BUY!!

very pleased with the geek squad. person who installed my tv was very polite and knowledgeable

This installation was quick and complete. They even showed me how to use it, until I understood. The technicians were friendly and knowledgeable.

I'm very glad that I opted for Geek squad set-up service. The service people were on time, very courteous and answered all questions. No more torturing myself reading manuals.

Agent was very knowledgeable and courteous and answered all my questions

Timely, professional team. Will use again for a variety of work in the home

the agent did a great job and a quick one. He was very professional and cordial.

The geeks delivered our large television and hooked up all extras. Super guys

Amber was excellent. She hooked up tv, sound bar and vcr. Amber explained everything and answered all our questions

the agent set everything up for us & answered all of our questions went over how the TV worked was done in 25 minutes

I asked the installer to set up the TV so that I could access a specific list of features ( connect to cable channels, connect soundbar, bluetooth connection to keyboard and mouse, connect to dvd player). He set it up perfectly, which helped immensely in my learning how to use the TV.