Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Geek Squad installation services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents called ahead, were on time, professional, courteous and patient. Very knowledgeable and performed seamless installations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was great at setup. Knowledgeable and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific ! Very patient with this ol’ gal. Explained everything as well as very patient with my many questions. Neat & clean. Very pleasant experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Big time football
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is excellent. It's an entry level 75 inch TV, but it's exactly what I was looking for. Geek squad did everything. Thank you geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came to my home connected, installed and programmed my new 55"TV. They also showed me how to access features easily.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt from the Geek squad did an excellent job at installing my new TV! He was very nice and knew what he was doing and knew the equipment very well!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very professional and personable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team members that came were very friendly, patient and knowledgeable. They helped us feel at ease with our new TV and made sure that all our needs/questions were met/answered.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected all my devices. Did an excellent job. Very polite and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.connected everything and completed set up. Removed all packaging and the old tv. Everything went smoothly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jake the installer was amazing in every way. Professional , knowledgeable and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived on time & used face coverings & shoe coverings. They set up my new tv & sound bar very quickly. Always a pleasure to use their services.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
HappywithGeek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, very courteous, very informative. Just good all around.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Great Installers and Troubleshooters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TV on a TV stand and made sure everything worked properly. After a few days, there was a problem with the set, so the same agent returned to perform troubleshooting. He determined there to a hardware problem in the set, and he guided me through getting a replacement. The new TV was installed (a different tech was assigned) and it works perfectly. The problem we had was with the hardware, not the installer; it was he who ensured everything would be up to our expectations.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very quick and thorough instalation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ken from GEEK SQUAD was so nice and terrific to deal with in every way!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was exceptional and very professional... Thank you very much
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and professional. Answered all questions thoroughly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installers are GREAT.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job. They set the TV up and showed me what I needed to know. Very pleasant young men.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Agent was knowledgeable installying new components
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review./ Agent was very professional and accommodating. Set up new sound system and DVD player and Apps on my Smart TV and walked me through working these items.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. The guys were extra careful and made sure I was pleased with their job before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad delivered and set up my new TV, went out of their way to make sure I was comfortable in operating the syste,. On time with a reasonable price.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
