Customer Ratings & Reviews

Big thank you to the Geek Squad worker that delivered and set up my Samsung TV and DVD player. He took his time explaining how to use it all seamlessly. I rate him 100% on service.

Roland was tremendously helpful and knowledgeable. The best technician I have ever had from Geek Squad. He was super friendly and explained the steps while installing my TV, as well as walking me through the new remote navigating the channels. Linda

The two agents that delivered my tv did a great job. They connected all my boxes and reviewed everything I needed to know.

STEVE INSTALLED MY TV AND INSTRUCTED ME IN THE OPERATION AND USE OF THE SYSTEM. HE WAS EXTREMLY HELPFUL.

The agent connected the TV and all the wires that were needed and explained everything to me in an easily understood way.

The agent was friendly and knowledgeable. It was a complete service. WE are very happy with the product and service.

I called your Geek Squad because I was having a few problems with my computer and I talked to Agent Miquel and he was fantastic' He was very patient and knowledgeable and I let him get into my computer by remote and he solved my problem within 30 to 40 minutes plus he found other issues on my computer and fixed them also. Thank god we bought the Geek squad service menu, it is well worth it, And your Geek Squad has the best experts ever. Everyone is very Pleasant, Courtest, and knowledgeable. and I trust them 100% to do any work that I need to be done.

The agents were very professional and worth efficient in connecting the TV. I was very happy with their service

Agents were first class. Handled everything quickly yet correctly. Explanations for "how to" were concise yet thorough.

My tv was setup by a geek squad member. He was very polite and the installation was professional

I arranged for Geek Squad to setup my 55” TV. The gentleman from Geek Squad made sure my TV was completely set up from the picture, settings, wi-fi connection, and placed on my TV stand. He even showed my son how to use the TV features.

The crew was exceptional and very professional... Thank you very much

Willie the installer was excellent, but to charge $199.00 to deliver and set up the tv purchased from Best Buy is ridiculous. That is why I always purchase my TV’s from BB because of their customer service. That has gone out the window. The installer wasn’t even with the Geek Squad, but a contractor.

Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

The Geek Squad had a subcontractor come to our home to install our tv. They were on time, courteous, covid safe, and knowledgable. The setup was fast and enjoyable.

Timely, professional team. Will use again for a variety of work in the home

We had 2 wonderful techs. Hooked the TV very quickly. Stayed until all our apps worked and answered all our questions. I think they did above and beyond.

Techs arrived on time, set up the TV, and set up universal remotes for additional set as well.

The Associates arrived on time, were very courteous, and were very careful not to damage the new TV or the furniture. They took their time to explain the features and operation of the new TV and cleaned up the packaging.

Tech was great. On time and set everything up. Configured remote.