Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love or Sony TV. It’s a great product the sound and the pictures are fantastic. My husband and I are enjoying it
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great. One tome. Friendly, knowledgeable and completed the job quickly. Ill use him every tome
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians arrived as scheduled and installation was thorough and well done. All my questions were answered in a polite and professional manner. Hope to get same team for next install!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mount Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer made this look so easy. He knew exactly how to get right into the studs quickly and easily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service and professionally performed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and professionally performed for our TV installation and stand assembly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad showed up on time (with three of them), they assembled the base, removed the old TV and set up the new one. I think in all of ten minutes I had a glorious picture on the screen.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were promo and immediately made you feel at ease to ask questions. They were concerned that we totally understood. We were able to contact later with any questions after we were on our own.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most professional and likable person I have met in a long time, and did a great job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team from the Geek Squad, they knew what they were doing, were very neat and personable! Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best retail experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Gurnee associates from sales to set up and delivery get A+ gold stars. Each and everyone one I spoke to went over and above to deliver the highest level of customer service. Delivery was delayed due to inventory issues but everyone worked to keep me informed, worked to expedite and make this the very best experience possible. All of the staff are rock stars.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smooth installation process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and hooked up all my accessories. They also took away my old tv. Very professional and helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed My Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was professional and did a good Job. The geek Squad teams are always doing good job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! Very pleased with the set up!!!!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Purchase the TotalTec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad made the experience a breeze and the member went above and beyond. Many thanks.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this twice now, once for a 65 LG on a corner mount. They installed both the mount and the TV. I had them install a smaller TV at my moms house, that went flawless as well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation and set-up expertly done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two installers very carefully removed TV from package, assembled the parts, made connections, and performed the set-up operations to make the TV ready for viewing. Expertly done!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took 2 men 2 assemble it. They worked as a team and were done in 15 min. They hooked up the cable and programmed the remote. They took their time and answered all questions I had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in and handle my system as they should and really were professional and helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad knows there stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did an awesome job but I think the TV does all the work. Save your money and try it yourself. The TV walks you thru the entire set up.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
VERY WELL, VERY TIMELY, AND CDC COMPLAINENT, FRIEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WAS VERY PLEASED WITH THE TIMELY INSTALLATION, CLEANLENESS, INSTRUCTIVE, WORKED IN HARMONY AND CLEANED UP AFTER THEMSELVES. VERY PLEASANT AND ORGANIZED
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
