Customer Ratings & Reviews

Very helpful. We are not that c0mputer tv smart. She was very helpful.

The Gurnee associates from sales to set up and delivery get A+ gold stars. Each and everyone one I spoke to went over and above to deliver the highest level of customer service. Delivery was delayed due to inventory issues but everyone worked to keep me informed, worked to expedite and make this the very best experience possible. All of the staff are rock stars.

I am so happy with my LG Smart TV. I also purchased the sound bar with 2 speakers and a sub woofer. I had the Geek Squad come out to install everything and they did a great job. Thank you Best Buy, you're the best.

The Geek squad installed my tv quickly and attached my cable box with ease. I now have a new large screen to watch clearly.

The technician delivered, unpacked and set up my TV. He connected the Internet and the Satellite. He walked me through how to use the features. It was quick and easy. He knew his stuff!

Excellent excellent excellent excellent professional

Fantastic Job Guys ! Professional , on time and respectful of my home and the people within. Technical aspects of the installation were excellent.

Two Geek Squad staffers quickly installed our TV and offered all the set up options as needed. They also cleaned up and removed all the materials as they left. Thanks!

Both Justin and Itzander did a great job setting up the TV. Cleaned up the rubbish after. Justin explained & demonstrated on how to use the control.

The gas from the geek squad were great. They answered all my questions they were very knowledgeable of their work. They were neat and tidy

The agents removed my t.v. and put in the new one and connected it. They were very professional and helpful whennwe asked questions.

Connected everything and eliminated unwanted items plus answered all our questions.

Gret service and great folks to work with. I would use them everytime

The agent set up my new television, hooked it up with the internet, showed me how to use the remote, and hauled old sets away. He was extremely competent and very helpful.

Sergio did an amazing job when he installed my Samsung television. He took the time to show me how to operate the tv and made sure all cables were connected! Thank you Sergio!!

Dan with Geek Squad did some extra problem solving when setting up new Smart TV. He took time to investigate some cable issues and helped resolve. Excellent knowledge and service!

These guys are really the best. They are careful, courteous and very clean. They hide all the wires and double check the set up is exactly to your liking.

The Geek Squad guys that came out were the best! Such a huge difference from these two compared to the 3rd party crew.

We have had their services on previous occasions and it's always been great. Don't be shy about asking questions because it's not fair to them for you to criticize them later when you could have been informed the day of installation.

Set up and connected quickly. No problems with connecting and the cable remote works with the TV and the cable box!