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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very Friendly and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my TV and set up my Fire Stick. I've had 5 Geeks and they've all been respectful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my tv quickly, efficiently, and did a great job of explaining what I needed to know to get the most out of the TV and my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Josh arrived on time, finished setting up our new TV in no time, were polite and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend your Geek Squad installer. He was very knowledgeable and efficient and went out of his way to make sure everything was connected and up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time unpacked the tv and had it hooked up and explained how it works and goen in 45 mins.happy owener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELIVERED, AND CONECTED.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered and conected my tv , and did a very good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge piece of mind and they do it right. What more can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tony was the man!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony was absolutely perfect!!!! He did above and beyond!!!! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up a 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend and I previously put my Samsung 65" TV on a cabinet which was the final location. They repositioned the TV so they had access to replace a cable and setup the audio and video functions. Everything was working correctly. They even looked at my external "Alexa" which hadn't worked since Spectrum replaced my modem and router. It took a little time but finally got it working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Work By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did excellent job of installing new TV, connecting all cables and ensuring it worked. Very neat in the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $150 for set up and delivery. worth it! two guys were competent in unwrapping and setting it all up. they took any packaging with them and were helpful with using the new smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gene22

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hildago, set up my TV to make it simple for me to operate alll the accessories attached to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy with the setup and installation of my purchase. The techs did a terrific job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service for large sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would usually go with an private contractor but due to size of TV I needed someone reliable who can handle this job. The service done was normal mount and set with hiding the cables and installing power bridge...I just wish appointments were more plentiful and could have been done on a Sunday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said they would. They quickly setup the new operation, with little mess and great care. I appreciate the efforts they took to set it up. I have physical limitations and I didn't have to do anything. They were in and out within 20 minutes. So efficient. Everything was aet up and operated immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV with other components fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worker set up my TV and connected it to all my components. Explained how everything worked together in an easy to understand manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV exceptionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and everything worked when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were excellent and showed me how to navigate and set up our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek guy was a big help as I am a senior.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The volume is very good, which is more than I can say for some TV's Picture is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad id the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very politr, fast and efficient. Took the time to show us how to use the tv

    I would recommend this to a friend