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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent set up the TV in my son's room and show us how it works & answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an A plus job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job wall mounting my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was friendly, instructed me on the control use for each item and the install was quick. I'm very happy that I purchased the services and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived on time very pleasent and professional. Set up Tv only problem Tv did not work. Glad I had Tech set up otherwise I would have thought I did something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young delivery men were so nice and very helpful. They set up the tv, connected everything and then took the time to make sure that I could effectively use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was friendly, considerate, polite and knowledgeable. Can't ask for anything more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' Samaong tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is the best thing that has happened in my life love the size and picture quality should have done this a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very effecient and knowledgeable in what they did.Well pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with his services and would recommend Geek Squad to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional answered all my questions and the install was done in probably 45 minutes time I highly recommend using geek squad if you have a complicated setup like mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do reckaman this set up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it so easy to set up everything on your new TV and they take the time to explain everything to and not in a hurry It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Sure, it’s expensive but it’s not something I could do on my own. Very informative. Pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malik checked everything out and got the television connected and running beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know It Is Done Right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly, knowledgable Geek. Set up my TV, sound bar and Blu-ray player in no time. Showed me the ropes, how to use it. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan was very professional. He was extremely helpful. Installed everything quickly and made sure I knew how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived as scheduled and were very personable. Installation was done very efficiently and all trash was carried away. Appreciated they wore footies on my new carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    done just as hoped and helpers made minor adjustments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech was very punctual and personable. I was.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived Saturday and installed the tv using my existing mounting bracket. When I visited the store a few days earlier it was recommended I purchase a new mounting bracket in case the existing one wouldn’t work. I was assured the new bracket would be delivered prior to the Saturday installation. The bracket didn’t arrive until the following Monday. I have the new bracket, unopened and need to have it returned for a refund. Any suggestions?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service man was very helpful, knowledgeable.answered our questions and offered solutions to concerns. had the materials to change our original set-up when we needed to change.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the home service you offered at the time I purchased this TV. Being a Samsung, I had to purchase a sound board so thank you for installing both! Made my life a lot easier.

    I would recommend this to a friend