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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected everything and completed set up. Removed all packaging and the old tv. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The guys were extra careful and made sure I was pleased with their job before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was fast and painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had our TV and sound bar set up in under 45 minutes. They even cleaned up and removed all the packaging. I wish they had spent a bit more time with us, teaching us how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly. Answered all my questions. Set up my remotes to work with my surround sound system. Happily took my old TV away. Would recommend them highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, knowledgeable and professional. They did a great job and I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED 65 INCH TV. MADE WALL MOUNT POSITIONS FOR TV SUGGESTIONS BASED ON ITEMS IN ROOM. THEY WERE GOOD LISTENERS! A NINE PLUS !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and couteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men delivered our new 60” TV, installed and set up with our cable. Explained and set up AmAzon and Netflix. Hauled away old TV and did it quickly, efficiently and with a friendly attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad new TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my new TV and reconnected the devices that I had for it; excellent and competent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed My Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and did a good Job. The geek Squad teams are always doing good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the TotalTec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad made the experience a breeze and the member went above and beyond. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be more pleased!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two gentlemen were great - they showed up, got my new TV up and running, and took away my old TV. I couldn't be more pleased with their customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up my devices. Did an excellent job very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new TV and updated the apps that need it including my router and explained that I could use the same remote as I had for my previous set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amber was excellent. She hooked up tv, sound bar and vcr. Amber explained everything and answered all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and handle my system as they should and really were professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very good at their jobs and explained the operation of everything very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up my tv and hauling the old one away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they did a great job! They arrived on time and we’re done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff, they did a great job of setting everything up, spent lots of extra time to make sure everything was just right, and made some awesome suggestions to make things even better!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV exceptionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and courteous and everything worked when they left.

    I would recommend this to a friend
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