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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 18,760 reviews
  • Rated 5 out of 5 stars

    Great Communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service and very thorough with their explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Luke. Was professional. Quick. And thorough. Answered questions. Showed and explained even though I did not know what to ask yet I am still experimenting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledge piece of mind and they do it right. What more can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, sound, color is good. The job was well pleased. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work— connected and tuned the TV to perfection. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on time and did a great job of putting everything together. They were very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and works great.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgable and made a recommendation for getting my problem corrected. It was no fault of his but the cable provider who sent me a defectrive box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maddog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation were done in an exceptional and professional way. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computor experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called your Geek Squad because I was having a few problems with my computer and I talked to Agent Miquel and he was fantastic' He was very patient and knowledgeable and I let him get into my computer by remote and he solved my problem within 30 to 40 minutes plus he found other issues on my computer and fixed them also. Thank god we bought the Geek squad service menu, it is well worth it, And your Geek Squad has the best experts ever. Everyone is very Pleasant, Courtest, and knowledgeable. and I trust them 100% to do any work that I need to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did set up. Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad setup TV. They were very professional and nice. Did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was out on time and did a great job hooking up all of my devices. The TV was much larger he took the time to add a new TV mount. Took a bit longer but done securely. It works great and looks beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Set up and answered any ??? we had. Was up and running quickly. Said if we have any problems to call them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job mounting my TV. There were two team members, one experienced and one learning. They were both very professional and the more seasoned team member accepted nothing less than perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV set up and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks worked professionally. Answered any questions we had while they took the TV out of box and installed to wall. The cords were hidden behind the TV nicely. All boxes and debris were taken out of home by Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad delivery and setup for a large tv and sound bar system. They handled the muscle and the tech with equal ease. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were gracious & knowledgeable. They set up our new tv quickly & efficiently, and answered all of our questions accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an A plus job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job wall mounting my TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad techs came to our house they were very personable, professional and very efficient. Within a few minutes they knew the best way of solving our issues and went to work immediately. Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is reliable, third party is not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen, Dan & Chris I believe, did a great job and were very helpful.

    I would recommend this to a friend
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