Customer Ratings & Reviews

Out-flipping-standing installation and set up. The two techs were great. They got everything working, made sure we understood it, and cleaned up everything before leaving.

The unpacking and setup was great except for one thing - Geek Squad didn't tell me I needed to update the operating software. Seems basic but this is the first tv I've owned in 15 years so they were all old-style. It was my internet provider who suggested the update. The guys were friendly and neat.

The guys new what they were doing and explained well.

Agents were on time---set up tv very well ----explained well---cleaned up very well

Agents installed and connected to all my other devices including receiver - sound is phenomenal

The gentleman was awesome. Smart, efficient, and friendly.

Joel fixed problem with picture, paired Remote with TV. He is very knowledgeable, friendly & efficient!

The agents did a excellent job setting up my new TV and hooking up my dvd recorder to my old TV that was relocated in my basement.

The agents had my tv out and set up within minutes!

VERY GOOD JOB!! WELL DONE!! VERY POLITE, WELL KNOWLEDGED IN THEIR TECK!!

The guys assembled my TV stand and moved my new TV onto it and hooked it back up again with no problems. Great service!

Very Good ,Wore mask , and did a very good installation and set also found spectrum had two routers on my one account !

The technician that setup my new tv was OUTSTANDING,knowledgeable about the product,and setup everything that I needed,He is truly a terrific asset to your company....Well done !!

Jose did an excellent job connecting up our TV. Appreciated the updates as to the time he would arrive as well as his advice.

My wife and I decided to have the Geek Squad set up and connect our new smart tv with the new sound system from Samsung along with paring the remotes. The Geek Squad members were very knowledgeable and professional about their work and very fast in completing the service. They explained all details and operation of the equipment. Myself I was very happy with their service as being in my 80's I couldn't be more happy than to have a service available like the Geek Squad to do the lifting and set up of my 65" tv and our sound system!

Geek team were very courteous and professional. Answered all my questions and offered pertinent suggestions. They returned when asked to add not completed app... Thanks

Always professional, friendly, and knowledgeable. Made sure we understood how to use our new TV.

We had 5 TVs mounted on the wall and they look amazing. No ugly wires hanging, Great service and set up. What else is there to say, we are happy! Money well spent.

Arrival was right on time by a very knowledgeable and courteous person. Took time to fully explain the problem and correct it to our satisfaction. I would recommend them to anyone.

The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.