Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed TV very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed TV & instructed me on how to obtain apps & stream. Very happy with product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Universal remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was pleasant and programmed our universal remote so easily. He answered all our questions. He did a good job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation....couldn't be happier with it. The tech was top notch...A+ for sure
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent got everything running for us. Excellent job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thank you Geek Squad!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the Geek Squad service received for the delivery, connection, and wall mounting of the TV. Paid extra to have the wires hidden by having them run through the wall. Everything I wanted.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek guy was a big help as I am a senior.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. The volume is very good, which is more than I can say for some TV's Picture is also good.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did very good job setting up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were on time---set up tv very well ----explained well---cleaned up very well
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
What a pleasure he was a great technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician arrived on time, spent as much time as we needed to complete the job. No problem recommending Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents moved my old TV and installed my new LG and hooked everything up. Great work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer mounted my TV to the stand I had purchased, connected my TV as well as my dvr. He explained how to use the TV remote and how to navigate through the on-screen menu option.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malik checked everything out and got the television connected and running beautifully.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was so much easier to have the GEEK SQUAD deliver and set up my TV. They did a great job and were very pleasant and patient in answering my questions. Would recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Big time football
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television is excellent. It's an entry level 75 inch TV, but it's exactly what I was looking for. Geek squad did everything. Thank you geek squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They brought my tv the day before Thanksgiving and when it arrives, they opened it and it was broken. Instead of waiting until the next business day, they stayed over thier schedule and went back to the store and picked up another tv and delivered and set it up a few hours later. I was vey appreciative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Went well. Highly professional, courteous, quick,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing connected, working well before they went out the door. The team was very professional extremely courteous, conscientious and clean. Great customer experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Matt from the Geek squad did an excellent job at installing my new TV! He was very nice and knew what he was doing and knew the equipment very well!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Polite and professional installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all my questions in a thorough manner. We’re very polite and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and did all the connections... They also set up my cable remote to work with the TV... They were on time very clean and did a great job overall.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were quick, friendly and thorough. They were able to remove my old TV and setup everything with my new one in under 30 minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and the TV is very nice for the size that I needed. The Geek Squad did an excellent job of install and set-up
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
