Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 18,760 reviews
  • Rated 5 out of 5 stars

    Efficient Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did everything necessary, including a bit of tweeking and training for us old folks. Danny I think it was....and took the old TV away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in unboxed the tv hooked up my cable system and then showed me how to use it. They hauled away all of the trash and my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer made this look so easy. He knew exactly how to get right into the studs quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work and great attitude.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was knowledgeable and courteous. Worked quickly and efficiently and addressed all of my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k tv set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up our new 4k tv getting internet hooked up and the other internet based apps. Glad we had the Geek squad to the set up..saved alot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers are GREAT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. They set the TV up and showed me what I needed to know. Very pleasant young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS EXCELLENT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT CONNECTED EVERYTHING TO THE TV. IT IS REALLY GOOD AND EXCELLENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did very good job setting up tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time---set up tv very well ----explained well---cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad T.V.Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs installed and connected my t.v. and followed up with additional service quite satisfactorily!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prompt courteous knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV delivery, moved old TV to bedroom New TV works flawlessly with cable interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks like you’re seeing the people right in front of you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was fast and painless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had our TV and sound bar set up in under 45 minutes. They even cleaned up and removed all the packaging. I wish they had spent a bit more time with us, teaching us how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Did a great job getting the tv and everything setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up my devices. Did an excellent job very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, yess!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, pleasant, professional and proficient in their installation of my product and gave me reason to feel good about the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad came in and were very efficient when setup the new television. The options of the television were explained very well. All my questions were answered sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gene22

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hildago, set up my TV to make it simple for me to operate alll the accessories attached to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect service is superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad service TV Connect package available at Best Buy. Let the Geek Squad professionally connect all the wires and explain the bells and whistles to you. What could be easier than that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very happy with the setup and installation of my purchase. The techs did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyed your help with the purchase and set up!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done Best Buy on the TV and the Geek Squad on set up and showing how to get the most of our new TV. Thanks

    I would recommend this to a friend
Sponsored