Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
geek squad fast and efficent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what an awesome service.geek squad member set my equipment up fast and clean.fully explained how to operate my tv and blu-ray player.what a great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the way to go for precise insallation. Friendly and very respectful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service and installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that they forgot to give me my user Manuel, but I found it.They were so nice and helpful , they can connect anything from now on.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived when expected and work completed. Professional too
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer, I don’t remember his name, was very helpful, easy-going and kind to my 93 year old mother.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good pic tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ty it look good the pic and they install, and the worker was good
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Roland is a great asset to Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roland was tremendously helpful and knowledgeable. The best technician I have ever had from Geek Squad. He was super friendly and explained the steps while installing my TV, as well as walking me through the new remote navigating the channels. Linda
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installation was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe Brown who instaled our tv was just great. He was on time, extremely pleasant and well informed. Installed tv, cleaned area after installation and answered all questions we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the Greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had several agents work with us, due to a manufacturing issue that caused the first TV to not turn off. Replacement part didn’t fix the issue, but the Geek Squad agent contacted BB and arranged for an another new TV. Jay took care of everything. Every interaction with the Geek Squad was fantastic!!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installed my big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did exactly what i asked they were very professional , i would highly recommend the service it was great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an Excellentj job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They unpacked and set up my Sony 950G TV quickly going through all the necessary steps to progam it to my tastes. They cleaned up and took away my CRT TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV for a beginner of streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men who came were very professional and nice. The man who set up the TV in the living room explained everything to me and demonstrated everything which I needec
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick and professional. Setup with out issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came out not only hung the TV, but sat with my husband to discuss and show him all the bells and whistles of our new TV!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent tv installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and precise crew. Done quickly and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick, easy, our “Geek” was Tony. Nice informativ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up 65” tv with sound bar. On time, efficient, informative, professional and personable. Was great with communicating when he would be arriving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
spectacular sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been looking for sound systems before purchasing the Samsung. Most of the other systems would have cost me in excess of $400 to $600. The Samsung delivers a superb sound for $250.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv excellent installation very professional. Very pleased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Service is always competent, on time, and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Real Professionals!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected to 2 devices. The tv set is working very well. The picture quality is excellent! Job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
