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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    Connected speaker from rearranging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and installed center speaker and optical cable to connect to our stereo, but and blueray . sound is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 56" and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members are all polite, experienced and work in a professional manner. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed the tv and set it up very quickly and removed the old tv with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I got a great deal and set up was great. They arrived on time and made sure I was happy before they left. I bought the TV for my bedroom and love everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up my new tv running through my new receiver, I was having trouble found out we had a bad cable . he got everything running great. worth the money ,saved a lot of stress..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad delivered my tv, got it running and took away the old set. They did a great job of setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Samsung Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys delivered and installed my Samsung TV very well. No problems encountered and everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed - great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were professional and did a great job installing this tv. Definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks were absolutely wonderful…excellent job…totally exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer very qualified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very professional and courteous. He answer all our questions and the TV works well without any problems. We couldn't have installed it on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers wrer very neat and knowlegable. They setup all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and ensured that all was working and that we understood how everything works. The agents were great representatives for Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by your staff. Professional knowledgeable workers. Everything in working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks like you’re seeing the people right in front of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly, accurate and fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the in-home Geek Squad setup for my new 65-inch TCL TV. Worth every penny…they did an amazing job! Helped educate me on the product & had the TV installed and working in 30 minutes. Customer service at its best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick did a perfect job in installing our 4K Samsung smart TV , connected it wirelessly to Netflix & Amazon Prime and made sure we understood how to use the various features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treatment! Avery was prompt , knowledgeable and returned to install our comcast upgraded box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gurus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was quite professional and thorough when hooking up the television to my existing surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained operation and set up. Very well informed.

    I would recommend this to a friend