Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Greek squad set up TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected the TV with ease and professionalism
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These two men set up my tv and patiently showed me how to use it,
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very knowledgeable and set up quickly and answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys! Did a great job getting the tv and everything setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were very courteous and patient.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new tv and receiver quickly and neatly. They also "cleaned up" my rat's next of wires to my system. I recommend them highly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Customer Service as it should be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, professional, informative, customer service as it should be.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job from Donald! Very professional! Explained everything! Install went great! Highly recommend!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything went very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came out did a great job. Everything went well, they were very polite, and efficient. Cleaned up when they were done, and very informative, as to the workings of the tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Live up to their reputation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad worked fast and efficiently. Friendly and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad in action!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were well prepared and asked all the right questions to properly set up my TV to meet my viewing requirements.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick & expertly installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew! They showed up on time, called me through out the process. Professional all the way.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Third Party Delivered and Installed My New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered, assembled, and installed programs on my new smart tv with no issues.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time and well done. What every person is looking for, thank you
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sit back and watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a DIY guy — 72 years old — I can’t tell you how satisfying it was watch 2 squad members unbox, mount, connect, demonstrate, and take the empty box away — living large with Total Tech — will be sad when my plan renews to the lessor Total plan but if I’m understanding the changes I can still pay a little extra for installations
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connect and Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy staff was excellent. Very friendly, kind, professional , knew just how to set up and explain how to use the TV and remote. Thank you for making it very easy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech thoroughly reviewed all of the potential causes of the constant buffering and was able to mitigate the problem. She also made se eral recommendations if it occured again. She was well informed,polite, and professional. Our streaming services have imoroved dramatically.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad set up the TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and get everything working and showed me how to use it!! Thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Big Screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart TV I’ve ever had; clear picture, very reasonably priced, and not heavy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv install on stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was fine, clean and quick. They even offered to remove the box
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
setup people were efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.setup people were efficient , knowledgeable, and professional and right on time. I didnt need as much as I thought since the tv fit on the stand that I had nicely.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
