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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greek squad set up TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the TV with ease and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two men set up my tv and patiently showed me how to use it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and set up quickly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys! Did a great job getting the tv and everything setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very courteous and patient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and receiver quickly and neatly. They also "cleaned up" my rat's next of wires to my system. I recommend them highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service as it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional, informative, customer service as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from Donald! Very professional! Explained everything! Install went great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out did a great job. Everything went well, they were very polite, and efficient. Cleaned up when they were done, and very informative, as to the workings of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live up to their reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worked fast and efficiently. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad in action!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were well prepared and asked all the right questions to properly set up my TV to meet my viewing requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & expertly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew! They showed up on time, called me through out the process. Professional all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Delivered and Installed My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, assembled, and installed programs on my new smart tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and well done. What every person is looking for, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sit back and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a DIY guy — 72 years old — I can’t tell you how satisfying it was watch 2 squad members unbox, mount, connect, demonstrate, and take the empty box away — living large with Total Tech — will be sad when my plan renews to the lessor Total plan but if I’m understanding the changes I can still pay a little extra for installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff was excellent. Very friendly, kind, professional , knew just how to set up and explain how to use the TV and remote. Thank you for making it very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech thoroughly reviewed all of the potential causes of the constant buffering and was able to mitigate the problem. She also made se eral recommendations if it occured again. She was well informed,polite, and professional. Our streaming services have imoroved dramatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and get everything working and showed me how to use it!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart TV I’ve ever had; clear picture, very reasonably priced, and not heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install on stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fine, clean and quick. They even offered to remove the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup people were efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup people were efficient , knowledgeable, and professional and right on time. I didnt need as much as I thought since the tv fit on the stand that I had nicely.

    I would recommend this to a friend