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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! The technicians were on time and set up my tv and tv stand together in an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up television set and components in timely manner. Recommended newer second generation Contour cable boxes installed the following day by a cable technician. Outstanding results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on-point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was prompt, efficient and pleasant to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad tech. Jacob was excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all the electronics to the TV and he made sure everything was working properly.. Jacob the Geek Squad Agent was polite and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent installation and product viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. I do have some questions about the operation of the T.V. which I will review with Geek Squad separately from this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv and sound bar efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, installed and explained everything to our satisfaction, was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Connect Services are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents delivered, mounted, and set up my Smart TV. They help me download and set up additional Apps to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup or TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job. Answered all our questions and spent extra time with us on the setup. Fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv and explained everything for us, very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Cent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed by Earnest and he was amazing. He called before he arrived and he followed all safety protocols. He was so patient and guided me with the use of the TV and even helped me set up a yahoo account on my phone. Earnest was personable, very precise , neat and did not rush out the door until I felt comfortable with my new TV . I haven't had a new TV in many years and he took the time to explain it all . I would highly recommend his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who brought the TV installed it and set everything up perfectly. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed my TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discussed my network and plans on using my TV before they did anything. After fully understanding my needs, they went in the TV and set everything up. Being done too fast to follow, we discussed how to get to where I need to go, if I need or wish to make any adjustments. They were neat, quick and professional in all they did and completed the setup in less time than suggested. When I need it again, will definitely use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service new tv works works great to bad the first one did not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed the installation professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a magnificent job very pleasant and nice to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with downloading Netflix and Amazon Prime to my television. They also explained how easy it was for me to use these features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was excellent. The installers behaved very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture on the 65 inch curved tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my tv, the picture and sound is fantastic. It was installed in my family room, I enjoy watching movies and sporting events with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and friendly service! We really enjoyed meeting the technicians!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and UTube TV device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding knowledge, and set-up expertise.xxx. x

    I would recommend this to a friend