Customer Ratings & Reviews

The agents were on time professional knowledgeable and helpful

I Installed two 75" TVs myself. I got total tech to get the 85 installed. Samsung arrives with a built-in foam base for mounting the tv stand. Installers did not see Best Buy's own online installation video. I supervised the installation. The value for me was they lifted the unit on my TV table. I recommend techs watch TV-specific installation instructions. I recommend total tech for the additional warranty return time period.

I purchased the large screen TV installation and the Audio setup together. I have a new 55" 4K HD Sony TV and the 4K DVR and 4K audio system to replace my older TV, DVR and Audio system. Already having my Best Buy Total Tech Support coverage I only paid $49.99 for the installation and replacement of my old TV and DVR and $49.99 for the new 4K Audio setup. That made it very easy for me as it would have been very difficult for me to do this myself. They sent out two people to get it done. I'm very happy with the service rendered and this purchase.

The gentleman who installed the TV was very professional. He was very pleasant and not creepy like some guys you have to let into your home. The install went great.

Geek squad did a phenomenal job setting up my TV. They were on time and were very professional. Cleaned up after as well. Will definitely be using this service in the future.

Excellent, professional and quick setup. The setup team was on time and answered all questions.

The agents mounted my tv and hooked everything up and programmed my apps. They were very nice and extremely helpful with my questions.

geek squad installatiom was quick and the specialist was pleasent to deal with

This is my first Smart TV so glad the Geek Squad hooked it up and they did a great job.

Very knowledgeable technicians. They arrived on time and completed the job quickly. They had positive attitudes.

The tech knew what he was doing. He attached all my components to the three new sets, and hauled away some dinosaur sets I couldn't wrangle through the front door.

This was a SUPER challenging setup. There was NO way I wanted to tackle this on my own! The Geek Squad did an AMAZING job.

There were two Geeks who came and set up my TV. Both were courteous and professional. Justin gave directions and information that was very helpful. Excellent service.

The service technician that installed our new tv was very exceptional. Knew what he was doing and did it quickly and efficiently.

Installation was quick and expertly done. Cleaned up and made sure everything was working correctly.

Our geek squad installer was on time as promised, very efficient and took the time needed to answer all our many questions about the efficient use of our high tech new tv

agent was quite helpful in correcting my mistakes setting up myself

The Geed Squad met expectations. Delivery was on time and the two gentlemen worked together efficiently to set-up the TV and answered any questions I had. One recommendation would be for the technician to explain the set-up options he chose by and why.

The Geek Squad was excellent it set it up the TV with all the particulars

Just great help in setting up my new Sony TV. The dude was prompt, professional, friendly and was able to answer all of my questions. Thanks for the help. Well worth the cost.