Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 18,772 reviews
  • Rated 5 out of 5 stars

    The men were fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast and professional in the process of connecting my electronics. There were able to answer any questions that I had and made suggestions to fit my personal electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was wonderful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and set up my TV. I didn’t have to do anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Stand Assembly and TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man crew assembled my TV stand and set up new Samsung 65" OLED Smart TV. They worked non-stop and did a great job setting up everything. Paying the extra money for assembly and set-up was well worth it. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers wrer very neat and knowlegable. They setup all of our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries expert set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just let the trained tech experts set up TV and explain how to use your TV control instead of spending time and frustration. A definitely worth addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Made Life Easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew did a great job! Will definitely take advantage of this option in the future...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great to work with. He explained everything clearly and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s set our tv up and programmed it. They also showed me how to use our first smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv and guided us through everything. They also answered all our questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with schedule for wall mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team set up my TV, and I realized I would be better with wall mount. We rescheduled for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad who answered any questions we had. Gently took out the 65 inch 70 plus pound tv out of box and placed the tv stands where it fit the table perfectly. Helped in setting up the tv so we could watch cable service tv stations. Helped with understanding the tv remote functions and helped with also setting up the universal remote. Arrived on time and gave us a courtesy call 15 minutes before arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could we have set this up ourselves? Yes. Could we have taken it upstairs? Yes, but why when you know it will be set up right and in place without hurting your back?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV with other components fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad worker set up my TV and connected it to all my components. Explained how everything worked together in an easy to understand manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the way to go for precise insallation. Friendly and very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV assembly and Instructions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad expert assembled my new tv in a short time and was friendly, and patient with my operations basic training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my tv quickly, efficiently, and did a great job of explaining what I needed to know to get the most out of the TV and my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up our new tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up our Samsung tv did an excellent job of explaining how the new tv and remote worked.

    I would recommend this to a friend
Sponsored