Customer Ratings & Reviews

Best Buy sent a knowledgeable Tech to my home to explain and set up my new Sony. I enjoy TV a lot more now.

Great customer support, techs were quick and thorough with the work.

AGENTS WERE PUNCTUAL, COURTEOUS, PROFESSIONAL, ABSOLUTELY THE BEST SMART TV SET UP I'VE EVER HAD.

Arrived on time and provided wonderful service quickly.

They brought my tv the day before Thanksgiving and when it arrives, they opened it and it was broken. Instead of waiting until the next business day, they stayed over thier schedule and went back to the store and picked up another tv and delivered and set it up a few hours later. I was vey appreciative.

The Geek Squad reps installed my tv and explained the way it works, etc., very patiently and efficiently. Highly recommended!

The techs hooked the tv up to our cable and ran through the tv set set ip and adjusted the tv to our preferences. They wanted us to be happy with the results. They were excellent.

The nice young man showed up at my house as planed and unpacked my TV, connected the footings and placed the TV on our stand. He then went about inserting the wiring into the appropriate cabinets, connecting it up to all the devices and explained everything a user needs to know. He then proceeded to explain the usage of the remotes in a very polite and professional manner. I'm sorry I don't recall the young mans name, but I would certainly give him a five star rating.

The agents mounted my tv and connected all my devices!

The agents did a great job with installation. They showed us all of the features our tv had and helped set up the tv to the internet.

The Geek Squad Techs did an outstanding job in setting up my Samsung 50 inch TV & Sound Bar. They were highly professional, courteous, personable and thorough.

I worked with Ricky from Geek Squad to mount my TV and get all my connections setup. I wrote a review about the TV mount which was done very well. Along with getting my TV setup, I needed my Xfinity box, PS4, and XBOX One connected. Because my TV was above a fireplace and a little higher than normal, connecting all of these devices in a clean and neat manner wasn't an easy task. Ricky did a phenomenal job making sure everything was connected properly and hid all the wires and made my setup look extremely tidy. I would definitely work with him again if I needed any of these types of services. Highly recommended and thank you!!

the technician is very knowledgeable and friendly.

Geek Squad delivered and set up my new TV in guest room. I usually do this myself but I'm unable to do this right now. They came on time and set us was done in less than 30 minutes. Only downside was that delivery window was long... They did come in at a good time for me though and did give me a courtesy phone call to advise they would be at my house in 30 minutes.

Efficient and knowledgeable, the team answered all my questions

techs were great - arrived on time; very professional; completed task quickly and accurately

GS Agent brought in my new 65" Samsung OLED TV, unpacked it, installed it in the entertainment center and connected all my devices and to the network. Gave me a quick tour of the remote control functions and demoed the TV settings and confirmed the audio and display were to my preference before taking away all of the packing materials and the old 65" TV. GS Agent was friendly, efficient and knowledgeable! Awesome service!

These two people did a great job in setting up my new and hauling a way my old one. Won't buy and TVs anywhere else!

The agent came in, unpacked the tv and had it set up and on in a matter of minutes - very impressive!

Mounted TV and set up my Roku for me and made sure it was working.