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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 18,772 reviews
  • Rated 5 out of 5 stars

    Grateful for the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful job of accurately assessing our ineptitude when face with setting up electronics and anticipated every need. All the devices work well and we have experienced no glitches. They were delightful to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived as scheduled and installation was thorough and well done. All my questions were answered in a polite and professional manner. Hope to get same team for next install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The tech totally rocked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the set up and connection of my TV and Roku device. He was on time, competent, and very patient. He did not leave until I felt confident to use my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job from the delivery team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that delivered my TV and performing the setup were very efficient and knowledgeable. They also hooked up my xbox & bluray players very quickly. Super job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Friendly Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and friendly. Easy install and set up. He even took away my old blue ray since I bought a new one at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and set-up expertly done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers very carefully removed TV from package, assembled the parts, made connections, and performed the set-up operations to make the TV ready for viewing. Expertly done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 men 2 assemble it. They worked as a team and were done in 15 min. They hooked up the cable and programmed the remote. They took their time and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and setup my new 55" Sony tv. They also removed the old Sony tv. They reviewed the new tv with me and answered all my questions. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and set up my tv without any trouble. Hooked up all my connections and set up remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this twice now, once for a 65 LG on a corner mount. They installed both the mount and the TV. I had them install a smaller TV at my moms house, that went flawless as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great selection and great customer service. Geek Squad did a great job with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time (with three of them), they assembled the base, removed the old TV and set up the new one. I think in all of ten minutes I had a glorious picture on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech changed the hook-up and programmed the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech re-routed the internet cable and set up the TV very quickly and went through the menu sequence a couple of times to ensure I understood. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad to install, the TV was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought tv inside, set it up, and gave me tips on how to use the remote. Very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad placed the new Samsung on our ebony chest and connected all the necessary wires, etc. Works great, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech installed the TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and everything connected in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV install by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV exactly the way it should be. Set-up my channels and it's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were promo and immediately made you feel at ease to ask questions. They were concerned that we totally understood. We were able to contact later with any questions after we were on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with appointment and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team hooked up my TV removed the old one and I was good to go… also synced all my Sonos to new TV.

    I would recommend this to a friend
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