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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    TV Set UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and set up our new 70 inch TV. They also attached our DVR and cable boxes so we only need one remote control to operate all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had great communication, arrived on time, set up the TV and all components, and explained how everything worked. They did not leave until I was satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two guys on the geek squad were extremely gooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very knowledgable and as helpful answering our question which were many.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God send i just sat back and 5hey demoed aftet set up I have the year round tech upport has saved lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Stars IHO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss no muss set time with expert instructions for use of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was careful, efficient and helpful. I am glad I had the Geek contract to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was quick and accurate,he has done installation a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjusted my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual and solved the problem I had with the remote. He instructed me on how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Watcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very polite and did a great job setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guy who came to the house today was great. He really understood our system and got us fixed up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up and connect was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad deliver , do the set up and connect is the best worry free way to handle this size TV. They were on time efficient and informative . Money well spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from geek squad delivered, mounted, installed, & connected my TV to Google They were awesome and their support was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service techs are great. Very friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was polite and they Installed the TV quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional installation and clean up. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service. Carried up stairs !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were considerate with shoe covers before they entered the home and carefully hooked the new tv up to the proper things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were so professional and personable! Highly skilled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad technicians to the great job and setting up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV quickly and showed me how to navigate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is always great, Install and learni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my GeeK Squad technician named, Riley. He set everything up to our liking, and then taught us how best to use the TV and Sound Bar to its' best use.

    I would recommend this to a friend