Customer Ratings & Reviews

Spencer kept me in the loop. He notified me he's running late and gave me an up dated arrival time. Spencer was very friendly and worked fast. He kept the place clean. He made sure I knew how to operate the remote.

If you just spent a lot of money on your TV and you don't want to go to the hassle of putting a TV mount up pay these people to do it it's worth it and if it messes up its on them

3 experiences since Nov 12th. 2 Geek squad techs delivered and installed my 65” TV. Moved another TV, another agent synced my Oticon hearing unit after researching it before he came. 2 Geek squad agents came to my home for a proposal on a universal remote and Sonos unit to sync surround sound. Very satisfied with all my encounters. They knew there stuff! Billy Loftus, Jo, Nicholas Estrela, James Harasym, Sean Peterson. All from Best Buy Naples

I cannot say enough about the Geek Squad. They set my new TV up and took the old TV. They were very efficient.

Geek Squad Technician Kosta Kontovas was a excellent technician. From the time he called to inform when he would arrive, to setup, cleanup and detailed instructions on how to operate my new tv and sound bar. What a pleasure it was to have a technician who was professional and who cares about the customer. He is an asset to Best Buy. He saved us from never ever using Best Buy again.

Scott and Martin did a great job installing my TV and setting it up. It looks great. They also tucked/hid the wiring. Very happy with their work.

Needed to have the TV checked on delivery to be sure there are no issues and having to transport back, etc. so this seemed to be the best option. They were very professional, unpacked it and set it up and offered to review TV features, etc.

Agents were very friendly and helpful. They happily complied with our request for masking.

the agent came and set up my TV. He also showed me things on my new television

They did install it really effectly and added everything that was needed to be hooked up. I will use them again.

Kept me up-to-date on what he was doing while connecting the flat screen T.V. and sound bar. Explained the remote thoroughly and gave more than one opportunity to ask questions.

Again the guy was great & explained step by step what he was doing so I could understand.

Knowledgeable and helpful agents. Connected TV quickly and gave a short tutorial.

I am only giving this 5 star to the gentleman that came out to deliver and connect my TV. He was a contractor and nit from the geek squad. I was so dissapointed with the geek Sqaud service I recieved at the Bowie store. I am happy that the company trued to eleviate the unprofessional service by giving me a guft card and starting my geek sqaud plan the day of my new TV delivery. The contractor was professional and timely, he even connected my Internet to my TV.

Setup by geek squad was easy and effortless he arrived on time and politely covered his shies

Great product, Geek squad guys were very efficient & great to work with.

Delivery was made and was handle with care. Personal was very curtious.

Installers did an awesome job. No complaints here. This is the third tv they have set up, great job each and every time.

Rocky and Ed did a terrifice job in mounting lur heavy 60 inch TV. They were friendly neat and knowledgeable.

Geek Squad came in and did an excellent job in setting up and answering all my questions!