Customer Ratings & Reviews

Chris and his colleague showed up on time and showed us how to use our new TV. We had a great experience and to our pleasant surprise the TV has adjustable legs. They showed up on a snowy day and did an awesome job. I would definitely recommend purchasing the Total Tech Membership it's definitely worth it. Both Chris and his colleague get a 5 star rating for their tremendous service!

Quick setup, professional, prompt. Technician very knowledgeable

The agent was on time and completed the installation and hook up easily without any issues. The agent was very familiar with the installation process and as setting the TV

Very knowledgeable, well mannered overall great experience

This tv has a great picture. The service was perfect!

The Geek Squad installed my TV and connected devices safely and professionally while explaining what and why they were doing certain things!

Geek squad was so helpful in getting my tv going in minutes

This television is excellent. It's an entry level 75 inch TV, but it's exactly what I was looking for. Geek squad did everything. Thank you geek squad.

Unpacked and set up my tv without any trouble. Hooked up all my connections and set up remotes.

The technician was fantastic- knowledgeable, efficient and spent time explaining things in a way I could understand. Thank you!

Agent came in, reconfigured equipment as needed, was professional and efficient. Helped make sure everything was labeled and in working order, situated where we needed it.

Did great job in and out in fifteen minutes knew what to do and did it

The geek squad did a good job of getting my new Samsung Crystal tv and my existing components installed. The only thing that was not completed was the ability to turn the tv on and off with the cable remote.

Matt from the Geek squad did an excellent job at installing my new TV! He was very nice and knew what he was doing and knew the equipment very well!!!

The TV was expeditiously and professionally set up and expertly demonstrated with a customer oriented demeanor.

The technician, Trey, was courteous, friendly, speedy, and very intelligent. Everything was installed quickly and we were taught the basics of how to use it. He did great!

The agents let me know when they were near my home and they called to give me a choice of having the TV delivered sooner! They entered with their mask on and removed my old TV and set up my new one. They also explained how the remote control worked with the Xfinity and where to go and find things. They were fast, efficient, knowledgeable and friendly! Fantastic customer service! this is why I buy everything I need from Best Buy. I brought a new Dell Inspiron Laptop also,

The installer was great to work with. He explained everything clearly and answered all of our questions.

Your technicians were very professional and explained everything I needed to know about the tv

The geek squad did a great job installing and mounting my TV to the wall. They cleaned up afterward and made sure all the remotes were working. They gave me a tutorial on how to use the TV and all the remotes.