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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 18,760 reviews
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installatiom was quick and the specialist was pleasent to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Geek squad. They send out people who know what they are doing and never have to call them for shoddy work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job would get them again if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV set up properly, connected and new remote explained thoroughly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time unpacked the tv and had it hooked up and explained how it works and goen in 45 mins.happy owener

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in home service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to do the setup when they said they would. Very knowledgeable, helpful, and friendly employees. As I am tech deficient I appreciated this service very much and it's worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, quick, and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered my new Samsung 75" Q90T Smart TV. It is a large TV and on the heavy side. Two technicians delivered it, set it up, connected my new Samsung HW-Q60T 5.1ch Soundbar and took the large box in came in with them when they left. They were on time and were quick and thorough. I was left to sign in to Netflix and Prime TV and also to set up my remote control on my DISH system. I could have not done it alone as it is really a two man job to install one of these. They installed the stand and set it on my entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squads agent was fast and efficient in stalling my TV. More importantly, he spent a good deal of time making sure I understood how to use it. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad TV service a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installing tech was knowledgable and returned on a later request to correct a mistake I had madedue to a misunderstanding of an audio setup. I am extremely satisfied with the Bust Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful not just in installing the TV and correcting the previous installation of the router but also gave demonstrations of usage and how devices worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation & Instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and instruction for the TV was basic because it is a basic TV but the person BestBuy or Geek Squad had come to my home made me feel safe, informed and happy that I chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation with schedule for wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two man team set up my TV, and I realized I would be better with wall mount. We rescheduled for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed assistance getting my tv and other video components all hooked up and running smoothly. A geek squad member came over and had it up and running quickly. I appreciate the service they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time with appointment and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team hooked up my TV removed the old one and I was good to go… also synced all my Sonos to new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the help we recieved from the young men. They got usup and running and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my television and explaining how it works. It was worth the extra to have them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time & used face coverings & shoe coverings. They set up my new tv & sound bar very quickly. Always a pleasure to use their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered and set up my new TV, went out of their way to make sure I was comfortable in operating the syste,. On time with a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did the job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous, and saved me money when they didn’t spend time on something that wasn’t necessary!

    I would recommend this to a friend
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