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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    No issue TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, profesional service from Geek Squad tech. TV was quickly and properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the delivery and set up of the TV. The whole process took less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROKU Select Serie 50"4K HDR10+ Color Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was polite, efficient and quickly installed the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was excellent all the way around. very friendly and on time even early if you can believe that. removed old tv set up the new one and explain every question I had. very good to work with and I was happy with there work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his teammate installed the tv in a professional manner and it was up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the installation option and am extremely pleased with the service. Adam is a highly qualified technician and very pleasant/courteous. A true asset to your organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgable. Attentive to iur needs & prefeteces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad performed set up on tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my tv and connected to cable box before leaving. They made sure tv was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of 65 inch TV was done expertly. Called tech support to set up roku and had a very competent tech on line. Solved problem in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase but even more please with the installation and advice provided by the Geek Squad who came out to mount and connect everything for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS SE UP MY TV QUICKLY, EVERYTHING WAS DONE IN A FAST AND EFFICENT MANOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my equipment and made sure everything worked properly and made sure I understood what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & Receiver connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a fantastic job hooking up my receiver, tv and roku to the best possible subs for sound and image. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The showed up on time. They were efficient, knowledgeable, Helped with placement suggestions. Very pleasant even though it was the end of the day. this was the 2nd time setting up a TV and I would definitly use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do to an illness had Geek Squad resetup my entire Home Theater. I have a 7.1.2 Atmos set up. All speaker wires were run neatly. Most important everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Polite, courteous, efficient, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did great job and cleaned up the work from an installer that was there a couple of weeks before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system trench support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very polite, knowledgable and on-time. He was very helpful and helped trouble-shoot a wiring issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very cautious with N95 masks. Maintained distance . Very adept at connecting new device and linking to Logi tech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Efficient. Outstanding job, worth the price.

    I would recommend this to a friend