Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad launches us into SMART TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up went smoothly and tech's spent the time and were very helpful in getting us on track with a "smart" TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
If you cannot do it yourself, use Best Buy Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was on time, courteous, and willing to help me change where he installed the TV and move another TV elsewhere in my apartment.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks are real professionals.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second TV the Geek Squad has installed for us, which includes setting up the sound bar and relocating another TV. They are quick, precise, and very friendly. We like the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician. Also very personable and very knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV wall mount install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that installed the flat screen TV wall mount and ran the wiring through the wall could not have been nicer. The install was perfect and they cleaned up after themselves!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad money well spent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Mom and sister had high praise for the quick, expert delivery, unboxing and setting up of Mom’s new TV. Was worth the expenditure.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squak installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv and sound system flawlessly and to my exact wishes. Very courteous and knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV, great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 77” TV is amazing. Our agent Brian McSherry was very thoughtful, careful and thorough when installing our tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who brought the TV installed it and set everything up perfectly. Great service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well done. And, as a Totaltech subscriber, the service is included at no additional cost. You can't go wrong.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad set up my TV quickly and showed me how to navigate the system.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Lg tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick setup, professional, prompt. Technician very knowledgeable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team moved my older TV to different room and did an excellent job if installing the new TV and providing education on how to operate
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my TV and showed me how to turn it on and off.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was knowledgeable and did an excellent job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
installed my big screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they did exactly what i asked they were very professional , i would highly recommend the service it was great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Jesse is a GEM!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse is knowledgable, patient & creative! He very patiently explained how to use the new remote several times to my son who has special needs. He encouraged him and made him confident that he could navigate it on his own. Thanks a million Jesse!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Vizio Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy agent set up, connected our Vizio TV and was very professional and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that installed were very knowledgeable and helped us with connecting all our devices and demonstrated how it all worked together.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Smart TV so glad the Geek Squad hooked it up and they did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
