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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 18,760 reviews
  • Rated 5 out of 5 stars

    Experts at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and Garret did A very good job setting. up My TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV install by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new TV exactly the way it should be. Set-up my channels and it's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so much easier to have the GEEK SQUAD deliver and set up my TV. They did a great job and were very pleasant and patient in answering my questions. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES INSTALL STAND AND HOOKED UP TV - THE GREATEST!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV quickly and showed me how to navigate the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did the job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, professional, courteous, and saved me money when they didn’t spend time on something that wasn’t necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my new TV and Geek Squad set it up perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up the TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and get everything working and showed me how to use it!! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed packaging and installed TV. Great work by this team. They also cleaned up after setup - a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prairie Retiree

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best installation ever. Took about 30 minutes to get everything in place and connected and then we received a very detailed hands on tutorial of how it all worked. The installer was very patient with our confusion on some points. We don't even look for electronics or appliances elsewhere as the Omaha Geek Squad is always so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who setup my neww Android Hisense TV were super knowledgeable and nice. They worked quickly and efficiently to install my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well. Highly professional, courteous, quick,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing connected, working well before they went out the door. The team was very professional extremely courteous, conscientious and clean. Great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DorothyS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my second TV from Best Buy in a month. My new Samsung has beautiful brightness. My 65” gives me a theater experience. As for my first TV, I asked for the Geek Squad. In no time , the reps had the TV connected, the Geek Squad adjusted all the settings. They were very competent and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and did all the connections... They also set up my cable remote to work with the TV... They were on time very clean and did a great job overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Installation Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home to install some speakers on our lanai. They arrived when scheduled and did a great job (neat and tidy-cleaning as they worked). Speakers sound and look great. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope you get himA!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker has installed both TV sets in the last year and we a so happy with his service. On time, explained things as he did them. Never made us feel like he was rushing or we were asking stupid questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some help with our large TV and the guys were great. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived when promised, did a quick and fast instillation of 2 TV;S and cleaned up afterward also told me that When moving, they will take down wall mounts (included in instillation fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job but I think the TV does all the work. Save your money and try it yourself. The TV walks you thru the entire set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Swuad set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed the tv and set it up very quickly and removed the old tv with no problem.

    I would recommend this to a friend
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