Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
SET UP TV ON STAND IN MINUTES.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CAME HALF HOUR LATE. CALLED. FINISHING UP A JOB. THEN PARKING ANOTHER PROBLEM. FINALLY. SETUP TV ON IT'S STAND. CONNECTED MY CABLES, SET MY MAGIC REMOTE, AND CLEANED UP. ALLINALL A SATISFACTORY JOB. WILL USE GEEK SQUAD AGAIN IN THE FUTURE.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job from Donald! Very professional! Explained everything! Install went great! Highly recommend!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Big help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad delivered my tv, got it running and took away the old set. They did a great job of setting it up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual Geek Squad did a great job with the setup of my Roku TV. I probably could have done it myself but the extra benefits of purchasing the Geek Squad service are more than worth it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Rnjoy the geat color amd sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy our new Samsong TV. Sound and color are really sharp. Do not like the new remote control. Too confusing. Enjoyed the Geek team. Took lots of time with us. Very polite & helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my sons TV and that meant alo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent went out of hi s way to help my son,he is in a wheelchair and not able to do it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With all the new technology, we had Geek squad deliver and set up TV for us. Cameron did a great job. Would use him again if I have any problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Install Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was friendly, instructed me on the control use for each item and the install was quick. I'm very happy that I purchased the services and highly recommend it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
We love the equipment that we purchased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed our DVD/Video player and took the time to show me how to operate it. I have had no problems with it at all. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt friendly professional installation and delivery
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service is outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad service techs are great. Very friendly, knowledgeable and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your guys delivered and installed my Samsung TV very well. No problems encountered and everything went well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dusty and Matt were very knowledgeable and quickly installed my Sony Bravia TV. They answered all questions about the equipment.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service!! The technicians were on time and set up my tv and tv stand together in an hour!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Rapid Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hook up was very fast and tech informed me that I could improve my picture by calling Direct TV and ordering a new receiver. It worked!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time very pleasent and professional. Set up Tv only problem Tv did not work. Glad I had Tech set up otherwise I would have thought I did something wrong.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Lg setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job unhooking our old system,something I wasn’t looking forward to doing!They connected our new tv and sound at easily.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The agent was fast and thorough .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend for $50 can't go wrong ! The agent was great and did the job quickly and right . Showed me the basics and I went from there because I prefer to know how to do myself !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got myy tv going in minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was so helpful in getting my tv going in minutes
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job setting up new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two Geek Squad techs set up the set in a minimum of time. Very knowledgeable and informative. They were right on time and keep us informed of their ETA. Gave valuable information.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
