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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great Service in TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were excellent in setting up my TV Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installation and set-up of 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent (Jason) was prompt, very knowledgeable, and efficient in installing and setting up our 75 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an awesome job! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture and the installation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, well mannered overall great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 40” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Geek squad guys were very efficient & great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up at the appointed time, connected everything, took away all the packaging and had everything up and running. Nothing left for me to do except enjoy my new home theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad Television delivery and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the GEEK squad Deliver and set up my 85" Sony BRAVIA 9 Mini QLED 4K television. The technicians dd a professional job setting up the TV and explaining The functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad installed my new TV very quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my new TV up and programed it for me. They also took away my old tube TV. They both were very nice and wore masks and gloves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 members of the Geek Squad came out and installed our new TV, Sonos Soundbar and paired our new Amazon Firestick to the TV. It was nice having them take care of all of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad! Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me install and program new home theatre quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came on time, unboxed, affixed the stand, antenna, and set up my new television. This may seem like a no brainer but these sets are very heavy and if you drop/crack the screen it would be a disaster. I felt the price was well worth the peace of mind. Also the technician explained everything about the equipment and let me know about getting a better surge protector with a line conditioner - I would have plugged it straight into the wall at the risk of damaging an expensive television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed - great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were professional and did a great job installing this tv. Definitely would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvs on the wall

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 5 TVs mounted on the wall and they look amazing. No ugly wires hanging, Great service and set up. What else is there to say, we are happy! Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, professional and quick setup. The setup team was on time and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time courteous came in with everything he need for the setup Hooked up all my streaming devices Took garbage away with him. Kudos to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Ricked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job connecting and setting up our tv. They also explained the new remote and made sure we were all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Roku is running!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent me two gentlemen who got my Roku tv up and running. With their short demonstration, I have been able to immediately enjoy my new tv. For someone like me who is not current on technologies, it would have taken weeks to muddle through this by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Stetup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my new Smart TV, brought it in and set it up. Gave me clear detailed instructions on using the remote and adding apps. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70 INCH TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD CAME UP AND HOOKED IT UP THROUGH MY KLIPSH SPEAKERS AND IS EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service geek was wonderful! He set up everything and didn’t make me feel stupid or old because I don’t understand it. He was amazing!

    I would recommend this to a friend
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