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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad always does a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a fantastic job and I’ve used them for multiple jobs in my house. And OER usual, they did a great job once again this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv and guided us through everything. They also answered all our questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very glad that I opted for Geek squad set-up service. The service people were on time, very courteous and answered all questions. No more torturing myself reading manuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service techs are great. Very friendly, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my 77 inch TV quickly and efficiently, cleaned up the materials and boxes, and set me up to the cable company. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the Geek Squad service received for the delivery, connection, and wall mounting of the TV. Paid extra to have the wires hidden by having them run through the wall. Everything I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service in TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were excellent in setting up my TV Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for the patience of geek squad Alex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the installation of the TV, Alex came back to install an adapter for my headphones. He is such a patient and kind person. He helped me a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgable. Attentive to iur needs & prefeteces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ian and associate were great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian and associate were great. They were on time. Installed and setup my TV safely and accurately. They explained features and operations in an understanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TECK did a great job, u need more workers like them, they were professional and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks. were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a minimum of 50 characters--never heard that before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Polite, courteous, efficient, knowledgeable, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond to be helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad removed heavy old TV and set up new Smart TV very quickly. Answered all our old school questions very patiently. Excellent service. Courteous and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    %% inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV set up crew did a wonderful job..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered snd set up my TV in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic installation and programming of one remote for all equipment. They took the time to demonstrate how to use and were available for follow questions after they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived as scheduled, were fast and efficient, and gone in time for a meeting I would have had to skip. (Had planned to skip but timing worked well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was on time, polite, thorough, knew what he was doing, and took the time to answer our questions and make sure we were comfortable with the TV before leaving. Totally satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY WELL, VERY TIMELY, AND CDC COMPLAINENT, FRIEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY PLEASED WITH THE TIMELY INSTALLATION, CLEANLENESS, INSTRUCTIVE, WORKED IN HARMONY AND CLEANED UP AFTER THEMSELVES. VERY PLEASANT AND ORGANIZED

    I would recommend this to a friend
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