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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 18,760 reviews
  • Rated 5 out of 5 stars

    70 INCH TELEVISION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD CAME UP AND HOOKED IT UP THROUGH MY KLIPSH SPEAKERS AND IS EXCELLENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Agents

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly, a d even gave me an esti. Ate of when they were on their way. Very knowledgeable on the product they set up and even the devices I already owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' Samaong tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is the best thing that has happened in my life love the size and picture quality should have done this a long time ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup 56" and Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team members are all polite, experienced and work in a professional manner. The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FABULOUS! VERY CAREFUL, Set up excellent, service super,great job❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A complete job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in took care of everything and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and programmed our new 65" Samsung QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were knowledgeable and efficient. Unpacked new TV, connected all components, programmed the new set and hauled away packaging. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks. were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a minimum of 50 characters--never heard that before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a good job attempting to maximize the picture quality after install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & expertly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew! They showed up on time, called me through out the process. Professional all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and effeciently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an excellent job hooking up our tv. He communicated very well and finished the job quickly. Very polite and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up! took the old, left the new! Great service and advice, asked questions of i needed help. Good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great treatment! Avery was prompt , knowledgeable and returned to install our comcast upgraded box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv's quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV and all of the required components quickly & correctly. They reconnect and integrated my computer with the related systems. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geeks did a great job explaining how to use this TV, were patient with the questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS THAT WERE HERE TO SET UP MY 55 INCH TV WERE SO NICE AND HELPFUL, THEY MADE SURE I UNDERSTOOD EVERYTHING ABOUT THE TV BEFORE THEY LEFT, CLEANED UP EVERYTHING. WELL WORTH THE MONEY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV (What a pleasure)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technician Kosta Kontovas was a excellent technician. From the time he called to inform when he would arrive, to setup, cleanup and detailed instructions on how to operate my new tv and sound bar. What a pleasure it was to have a technician who was professional and who cares about the customer. He is an asset to Best Buy. He saved us from never ever using Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were professional, polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected all devices. They explained everything to me and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, professional and friendly. Setup was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was set up by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and set up my TV. He also showed me things on my new television

    I would recommend this to a friend
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