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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love the geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came when they said and hooked up tv. Showed me how to use it and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. The technicians are so smart and helpful. They are efficient and do repairs and installations in record time. I cannot live without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERMEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES INSTALL STAND AND HOOKED UP TV - THE GREATEST!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Rick and Julio, did a outstanding job. Super friendly, very informative. Showed us how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jean and Garret did A very good job setting. up My TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEW TV + Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied - thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is totally great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all hooked up and running smooth. tech answered all my questions. Dominic was awesome. definitely will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil did a great job. On time and perfectly setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the technicians Dimitri and Terrance. Very respectful of our home, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. The geek squad was quick to set up the tv and organize all the cables. With all the cables on the back now organized it looks 100 percent better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy and saved my back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got this install. Tv was too big for one person. And Geek squad had it up and running and connected and set-up in no time. So much easier then doing it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squak was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and happy with the installation. delivery was on time as scheduled and the team who installed was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv and program it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent very helpful with questions set tv at no time arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who delivered and installed the TV were, clean, kind and cordial. They knew what they were doing too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon brought my tv and the rest of my purchases. He set the tv up and connected every thing that needs connected. He programed my Direct TV remote. He showed me how to use the remote for the add on programs, Netflix, Prime etc. I'm pleased with the install no problems yet and no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OLED TV is very nice. Sound is okay, but could be better. Picture is phenominal. Expensive considering other options available, but overal a nice TV. I would recommend it if you can afford it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geeks new exactly what they were doing. Fast install and neat job.They hid all the wires for me. Only thing I wish they would have went over tv remote a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad hooked up my TV and connected it to all my devices quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my smart TV and ensured that I could navigate through cable, to the streaming service and back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and polite. Did a great job with the haul away.

    I would recommend this to a friend