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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 18,772 reviews
  • Rated 5 out of 5 stars

    Three Cheers for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and helped me be sure I was connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS made it happen quickly, efficiently, and on tim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge is power: GS quickly and efficiently got my new TV up and running using knowledge I do not posess. Great value for great service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather was efficient and very knowledgeable. Explained accessing optional internet features )Netflix and Amazon Prime). Gave me her business card if I had any questions in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best. Exceptional. They are in and out si fast. Best service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech came out to reset our new remote for my new Onkyo receiver. Fixed it in no time explained what happened and showed us why. No more remote control problems. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was careful, efficient and helpful. I am glad I had the Geek contract to have it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS SE UP MY TV QUICKLY, EVERYTHING WAS DONE IN A FAST AND EFFICENT MANOR

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and did an excellent job in setting up and answering all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv and make sure the tv is properly working and clean up any mess they made before leaving my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation by the team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and skilled agents. Thanks Geek squad for the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup or TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job. Answered all our questions and spent extra time with us on the setup. Fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, Helpful & Considerate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and helpful. They happily complied with our request for masking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled my TV and made sure everything was working good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional, Personable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up my TV were very professional, on time, and friendly. They offered advice on getting the most out of my purchase, and tips they had learned along the way.. I enjoyed their company,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent did a great job setting up the tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 85in. Tv to wall and my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great did a wonderful job. Would recommend them to anyone that needs any kind of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad fast and efficent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what an awesome service.geek squad member set my equipment up fast and clean.fully explained how to operate my tv and blu-ray player.what a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32" TV and Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad technician arrived an politely and thoroughly explained what they needed to do and had the TV and soundbar mounted very quickly. Cleaned up after completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable, knew the product, answered my questions, polite, illustrated the product and features so I could understand, awesome team. Geek squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup by geek squad was easy and effortless he arrived on time and politely covered his shies

    I would recommend this to a friend
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