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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    My geek squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad as perfect, they were professional and friendly! I am a newly widow and I need help, I appreciate the Geek squad tremendously! ❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians setup the TV and made all the appropriate connections to other devices. Everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. It was great that that work with all size TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is awesome! i just wished the tech would have took his time and showed me the remote fetures more but i figured out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional HD TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a new HD tv installed by my local Geek squad. The 2 techs that installed it were awesome. They explained everything and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'd Do it Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was handled in a professional manner. The representative was polite, respectful and did his job very well. I am so grateful he set this up as it would have taken me way more time to do the same thing. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very competent, professional, and patient. Best tech I have ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where the television was going it was not meant for me to get up there. Geek squad did a fabulous job and they were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek techs are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my equipment quicky and with efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation of my 65 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well The men were very professional and knowledgeable at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Tech installer. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this gentlemen was awesome help setup my tv and connected all my connected to work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Fast Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous, professional, and efficient. Install went on without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Samsung TV in. A professional, helpful, caring way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a terrific job of installing the new TV and moving our older one to its new location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great and easy to have the geek squad install our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did it neatly & professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new t.v. & removed old one. Was on time & very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very fast and efficient and helpful. Would definitely recommend the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job! They were polite and professional!…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made installation carefree for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed not bringing this 77in TV home and installing it. Removed old TV for me.

    I would recommend this to a friend