Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 18,772 reviews
  • Rated 5 out of 5 stars

    Set-up my new tTV and showed me haw to use it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two people did a great job in setting up my new and hauling a way my old one. Won't buy and TVs anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was fast and efficient!! They made the setup of our new C1 a snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad really did a great job setting up my new TV. They did not leave until I was familiar with all of the new features this TV has. They were extremely helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad install was awesome. The guy I had (Matt) was the best and very attentive. Mounted it perfect to my furniture and totally showed me how everything worked. Worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up to make it easy to move around apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was dropped off as scheduled and installed.friendly service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The provider explained everything really well - quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for a beginner of streaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came were very professional and nice. The man who set up the TV in the living room explained everything to me and demonstrated everything which I needec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank heavens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    God send i just sat back and 5hey demoed aftet set up I have the year round tech upport has saved lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men that visited my home to install the TV were very professional. Went out of their way to make sure I was fully comfortable with the operation of the TV before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. Very easy to talk to and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Tech installer. Very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were Great....we installed our tv just where we wanted it to go....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician that installed our new tv was very exceptional. Knew what he was doing and did it quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps installed my tv and explained the way it works, etc., very patiently and efficiently. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional handled everything very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Install Team was very efficient and knowledgeable. They explained everything about the new TV and setup with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Top Notch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instillation team was excellent, smoothly setting up television and remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never install my Home Theaters w/o using Geek Squad. They guarantee all of their work....they do it in half the time and they explain any and all features of your new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing our Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV and sound bar they explain thing's about the product

    I would recommend this to a friend
Sponsored