Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Knowleable Techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service. The tech was very helpful in explaining each step and answering questions. The price for this service was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Angel !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great. Very respectful of my home and polite and knew his stuff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Execution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squared setup team were very professional and completed the setup correctly on the first attempt. The guys explained how to use the TV and important tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver and setup my new 50 Samsung. Very kind, right on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend going this route cause this is definitely not a one man installation. These guys know what they are doing and I'm technical and strongly support this method.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered When Promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the "window scheduling" and the Geek Squad called when they were 15 minutes out. Easy setup, but then I had everything ready. Console, outlets and cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer Very Knowledgeable!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer is very knowledgeable and was a delight to work with as well as answerering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a wonderful job well worth the money they even took care of the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional and was set up In a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Store Customer Service to the Technician that delivered and set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. And very knowledgeable about the trade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up to make it easy to move around apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my tv very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was good fast and informative. He made sure it was the height I wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah agent did a great job mounting my TV. Make sure everything was working in connected left the area very clean very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Tristan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really knowledgeable! Went out of his way to get me set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg they were sooo great diligent professional on time they were amazing they were trained very well I have to say they know there job very well and good at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geeks but the scheduling sucks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went smoothly despite the tv needed wireless component for the tv to work unlike the delivery of the washer and dryer which was purchased at the same time and a comedy of errors starting with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out was great. He answered all of our questions and was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch professionals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out did a great job keeping me updated on where they were so I could plan my day and did a great job with the install of my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech's set my TV and programmed it. I didn't have a care in the world. And even showed me, how to work it. Well worth the money.

    I would recommend this to a friend