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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 18,772 reviews
  • Rated 5 out of 5 stars

    Thank you, Mark -- our Geek Squad guy.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, I had only made use of the Best Buy Geek Squad at the in-store counter, Their knowledgeable and friendly service and advice each of those times helped me decide to subscribe to their service offer when I made my recent TV purchase. If Mark, their installer, is any indication of the kind of service we are to expect, then I consider my choice very well made, indeed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very friendly and cooperative, and informative about the working of television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an awesome job. No complaints here. This is the third tv they have set up, great job each and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and polite installers. All business got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from geek squad delivered, mounted, installed, & connected my TV to Google They were awesome and their support was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad? Just terrific. Seriously.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough for the Geek Squad guys that came to our house to set up our TV. They were quick, they were neat, they were patient (we asked lots of stupid questions), and they were nice. Bottom line: They knew what they were doing and I will call on Geek Squad again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed our tv we're very professional, knowledgeable, very patient. They answered all our questions and gave us instructions before they left. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed the TV was very professional. He was very pleasant and not creepy like some guys you have to let into your home. The install went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents explained what the process of new equipment and connections to home network and use of remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek SquD rEVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both gentlemen were prelesional , courteos and clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid service .... knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew what he was doing. He attached all my components to the three new sets, and hauled away some dinosaur sets I couldn't wrangle through the front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. It was great that that work with all size TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system trench support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very polite, knowledgable and on-time. He was very helpful and helped trouble-shoot a wiring issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, helpful, efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He and his helper kept me informed as they travelled, unloaded and set up the tv expertly and instruct us and demonstrated the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed and setup my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, connected to Sony receiver and tested to see that it was working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were two Geeks who came and set up my TV. Both were courteous and professional. Justin gave directions and information that was very helpful. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture on the 65 inch curved tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my tv, the picture and sound is fantastic. It was installed in my family room, I enjoy watching movies and sporting events with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up television set and components in timely manner. Recommended newer second generation Contour cable boxes installed the following day by a cable technician. Outstanding results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I already did this. The installer was pleasant and helpful. On time, courteous, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Techs did an outstanding job in setting up my Samsung 50 inch TV & Sound Bar. They were highly professional, courteous, personable and thorough.

    I would recommend this to a friend
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