Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnect old TV set up new TV and program it I had nothing to do but watch it thank you
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Pleasant & professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The tech set up my tv and helped me get all the other services I needed. (Netflix, etc)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time and quick. They were very easy to talk to and made sure I understood everything before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The geek squad takes the stress out of setting up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad! They are very professional know what they are doing take the worry out of setting up your electronics and they are respectful of your home !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did a great job mounting my tv - very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Installers did a great job. Came to our home and installed it quickly and efficiently
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv with care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my tv , and my Denon receiver , and my new blu ray player. It was a very good idea to have them install it perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install went great. The two guys that were here were very accommodating they wasted no time and answered questions to give me a sense of navigating through my new smart tv. So it was a great learning experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad delivered and setup my tv in a timely manner....great job setting it up and they took extreme care to make sure there were no issue...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service , personable, very knowledgeable, even helped with receiver and gave recommendations of brands to replace when I was ready for upgrade.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service went off as scheduled and person very nice and helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
OVER THE TOP GOOD...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my..GEEK SQUAD was over the top professional, quick, neat and tidy, very well informed as to ALL our electronic devices, but most of all FRIENDLY and user friendly also. Loved these guys..well worth our money spent for them. We are soooo enjoying our new 65" Samsung..Thanks Guys..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek the Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't have better. Took them 1 hour for what would have taken me one week. Big big help.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GWayne
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect delivery and setup. Real pros. Very nice and new the product.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did my Geek Squad service provider do a great job of installation, he also made some suggestions that were really helpful with my home entertainment system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
very good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad got the TV up and running right away. i was a little disappointed that I couldn't connect directly to the internet with it but I like it and I get ROKU so I'm good with that. Thanks.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Problem was assessed and the fix was quIck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently the wrong cable wire was hooked up - - when the correct one was identified, my picture was improved tremendously
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
55" T.V. was installed on its stand very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer picked up T.V. at Best Buy, delivered it, and set it up. He didn't leave until everything was working perfectly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jesse is a GEM!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse is knowledgable, patient & creative! He very patiently explained how to use the new remote several times to my son who has special needs. He encouraged him and made him confident that he could navigate it on his own. Thanks a million Jesse!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs set everything up and spent time instructing me on the remotes and the DVD remote. Very patient w/me
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
