Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18772 reviews
(18,772 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zel is the best service person to have. Knowing our situation he brought everything we needed to make one trip.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service for older women
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional. Took care of everything. Very nice to an old lady.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.set up my replacement tv. good job, friendly servide.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounted my tv very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was good fast and informative. He made sure it was the height I wanted
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Exellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From arrival to unpacking to installation to departure , 20 minutes, filled with information. Remotes adjusted. Cordial and obviously competent technician.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek was really polite and knowledgeable. He also told me that my cable box was out of date and I would get a better picture after I got new box. HE WAS RIGHT !!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up and connected my TV to all of my devices and mounted it on my pedestal stand. It was done quick and efficiently.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an awesome job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was prompt, courteous and very helpful! Installed the new tv and took away the old one! Thank you BB Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Techs were great, very professional, polite and showed up in the time they said it would be.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tech support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of 65 inch TV was done expertly. Called tech support to set up roku and had a very competent tech on line. Solved problem in minutes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No mounting but setup went great...they were very professional and answered any questions i had...would highly reccomend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Large TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The Geek squad is the best! They have always been on time and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered and installed my 85in,Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that work for the Greek squad that deliver more television called and they were right on time as they quote it. They were very polite very professional they installed my television. They also set it up with the programming download the apps everything that had to be needed when they left my TV was ready to watch. I highly recommend them they were an asset to Best buy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. Answered all my crazy questions since I have never had a tv mounted on the wall before. Made things for me so much easier and I love how it looks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were knowledgeable, polite, and professional..installation was perfect.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing. Put everything together than took the time to make sure I knew how to work everything. Love the Geek Squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an excellent job with delivery and set up of my new TV. Knowledgeable and respectful of property.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Will order again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, informative and fast. In and out in 20-25 mins, set-up everything! Great service & value.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV & Soundbar perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technicians were professional, courteous & installed my tv & soundbar quickly. Explained all the features on the smart tv thoroughly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Dave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a wonderful job well worth the money they even took care of the old one
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
