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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 18,760 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up team was knowledgeable, on time actually beat the text notification telling me they would arrive soon. They were very professional and completed set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set-up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very helpful in getting my TV set-up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on setting up the TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew his stuff. He set everything up quickly, and showed me how to operate the remote. He also programmed my Xfinity remote to work with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocky and Ed did a terrifice job in mounting lur heavy 60 inch TV. They were friendly neat and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was awesome and highly recommend! Best Buy always has excellent personnel and they are so efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful instailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a wonderful job of putting it together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tectnitions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrival was right on time by a very knowledgeable and courteous person. Took time to fully explain the problem and correct it to our satisfaction. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William and his teammate installed the tv in a professional manner and it was up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always on the money with the quality of skills and level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjusted my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was punctual and solved the problem I had with the remote. He instructed me on how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service provided the service men were very patient with us and explained as they installed the tv. They also made some nice recommendations for our upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jim's TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable! very patient explaining things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is nice & the geek squad that came were very friendly & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the Geek Squad. They set my new TV up and took the old TV. They were very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, got in, went to work and had it installed in no time. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, knowledgeable, friendly, helpful, good, good, good, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Samsung TV, but rather than mounting it on the wall I chose to keep it on its pedestal. It looks really nice in my home and I am happy with its performance thus far. The Geek Squad did a phenomenal job of setting the TV up for me and guiding me through how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps installed my tv and explained the way it works, etc., very patiently and efficiently. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made installation carefree for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed not bringing this 77in TV home and installing it. Removed old TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and efficient. I wouldn’t think of doing this myself. Good Squad is one of the reasons I shop at Best Buy.

    I would recommend this to a friend
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