Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent installation. Polite knowledgeable and e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent team . Very helpful and knowledgeable. Went above and beyond to make sure everything was working to my satisfaction
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yeah Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were friendly and knowledgeable. They connected everything and showed me how to use the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
knowable with setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad tech was very polite and easy to talk to he knew what he was doing and showed me how to work my tv and answered any questions that I had. I
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up smart Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up our smart TV and explained all the perks! Very patient and thorough!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad moved my TV in Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job after my phone number was corrected in Best Buys database They even moved my old TV out of the way
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Two thumbs up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians hooked up my system (TV with sound bar/sub) in record time then took all the time we needed to be sure we knew how everything operated. They did not "talk down" to us and acted as if there was no place they would rather be than help us with our new "toys". We were absolutely blown away by their product knowledge and their patience with all our questions. They performed well beyond our expectations! Kudos to the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, efficient work despite my distractions. Arrived early and worked straight thru. Thanks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The installers were quick, knowledgeable and very
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers mounted my TV and Sonus TV stand. They were on time and went right to work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was did it quick and clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a fantastic job very nice techs they even advices us how high I place tv on wall.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
When is a GEEK not a geek?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional as well as congenial. John Shores, Geek Squad extraor-dinaire, did an excellent installation and explained things so even I could understand.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Dr. Watchsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery men arrived on time. Took TV from shipping carton. Attached legs to TV. Placed TV on table, attached all cables. Turned TV on and made necessary settings with use of remote controller. Removed all packing material and cleaned up area. Placed old TV and trash in truck and departed. Estimate 30 to 45 minutes total time. Good job with offer to assist if needed in future.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, friendly service. Explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Basic Setup Went Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer arrived on time and went right to work. Wasn't afraid of my dogs and took care to put booties on over his shoes. Pretty much had everything ready to go in about 30 minutes or so. No issues.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does it perfectly, again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys were on time, professional, courteous, friendly and very helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery was at the time e mailed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and clean up was great and completed in a timely fashion
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yea for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, professional and knowledgeable. They easily and quickly set up my new tv and programmed it for me. One explained the use of its simplified remote which I really like. They took away the old tv and were here only about 20 mins. Both agents wore masks and shoe coverings which I appreciated. Two friends had used this set-up service and highly recommended I do the same. I heartily agree!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Worth the buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man came in, put it together and left. Took all the boxes. He was very quick and nice. Everyrhing works very well and I know how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
nice and polite geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.both young men were excellent in setting up the tv set and explaining various aspects about the tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was friendly and quickly set up my TV. now can access all my services easily. They include Netflix, Amazon Prime, Hulu and Sling.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad workers were GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jordan and Thomas were EXCELLENT workers! You guys are friendly, competent and overall really good people. You did everything, including carrying the heavy TV stand up a flight of stairs with a smile on your faces. You set up the 75 inch TV quickly and you guys are unbelievably nice. Everything works great. Thank you very much for your hard work!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
